KYLE
THOMAS
WEST
@ ***********@*****.***
a Walnut Creek, CA 94595
Enthusiastic marketing student completing Bachelor of Science in Business Administration, adept at optimizing content and tapping into new marketing and branding opportunities. Consensus builder and problem solver tackling challenges with resourcefulness and penchant for motivational leadership. Knowledgeable emerging
marketing protégé eager to support and enhance business and company objectives with hard work and flexible approach.
PROFESSIONAL SUMMARY
University of California
Riverside
Riverside, CA • Expected in
06/2021
Bachelor of Science: Business
Administration
SKILLS
• Financial reporting
• Negotiation
• Strategic planning
• Staff management
• Inventory control
• Document management
EDUCATION
Continuing education with
concentration in Marketing
•
Pizza My Heart - Shift Supervisor
Walnut Creek, CA • 05/2017 - Current
Starbucks - Barista
Walnut Creek, CA • 08/2016 - 06/2017
WORK HISTORY
Handled customer complaints, resolved issues and
adjusted policies to meet company needs
•
Enhanced training programs to improve employee
knowledge and promote new managers from within
•
Managed and optimized work of 5 to 10 customer-
engaged employees, cooks, and drivers performing
high-quality work
•
Managed financial transactions; consumer payments, purchase orders, and daily accounting
•
Cultivated ability to recall customers' names and address each by name
•
Recommended products based on solid understanding of individual customer needs and preferences
•
Responsible for opening and closing duties at specific retail location
•
Awarded Partner of the Quarter in Winter of Fiscal Year 2016 as voted by manager and coworkers
•