Security Officer Data Analyst

CHRISTOPHER K. RATHERMEL

Nashville, TN • *****.*********@*****.*** • 615-***-****

SUMMARY OF QUALIFICATIONS

Entrepreneurial and driven technology executive with 14 years’ experience scaling technology teams in a variety of industries. Extensive experience in software development methodologies, security, project management, innovation and process improvement. Expertise in utilizing emerging technology to improve technology operations and drive innovation. Solutions- oriented leader adept at solving complex problems in an increasingly dynamic technical landscape. Proven success with building and leading teams in high growth startup to mid-sized companies, both domestically and internationally. Expertise includes:

§ Software Architecture

§ Product Design & Development

§ Building Teams

§ Optimizing Team Performance

§ Security Strategy and Ops

§ Cloud Infrastructure

§ Industry-Based Regulations

§ Strategic Technology Planning

§ DevOps

§ Incident Response Planning

§ Data-Driven Leadership

§ Vendor Management

§ Project Management

§ Fundraising

§ Release Planning

PROFESSIONAL EXPERIENCE

Bridge Connector, Nashville, TN 2019 - Present

VP of Technology, Security Officer

§ Established and managed annual budget of $5M and assisted in scaling company to 1,000% YOY revenue growth. Supported executive leadership from seed funding through series B.

§ Successfully created and scaled distributed remote-capable teams of 50+ employees, including software engineering, infrastructure/DevOps, tech operations and security teams. Responsibilities included resource utilization, team management, KPI reporting and staff development.

§ Led and championed acquiring a SOC2T1 certification for the company when only 1.5 years old within a 5-month timeframe. Developed plan for SOC2T2 certification, on schedule for end of 2020.

§ Directed technical operations team of software engineers and technical project managers responsible for implementations of new clients and daily technical support. Created a culture of continuous improvement leading to data-driven project management that facilitated transparency across the team and executive leadership, allowing for meaningful improvements to team efficiency and innovation.

§ Built a culture of DevOps focused on development efficiencies while switching from AWS bean stalk to Kubernetes with infrastructure as code. These initiatives improved uptime from 90% to 99.99% and SDLC cycles from weeks to hours.

§ Championed the creation and use of a financial risk/security model to assess risk and gap initiatives. First quarter security & risk initiatives resulted in a $2.8M reduction in risk potential in the event of a security breach.

§ Implemented data driven management and reporting using OKRs. WORK INSTITUTE LLC, Nashville, TN 2015 - 2019

Director of IT à AVP of Technology

§ Member of the senior management team with reporting responsibility to the President and company owners.

§ Led company technology strategy, focused on strategic vision, operational and technology scalability, security posture, and continuous improvement. Developed and maintained product roadmaps.

§ Provided leadership and daily management of software development, operations, support, and data analyst resources to drive performance, team collaboration, and operational efficiency.

§ Improved technology uptime from 95% to 99.99%.

§ Improved security and policy posture of the organization that resulted in an additional $1M in revenue annually.

§ Architected a B2B next-generation reporting platform to be used by more than 3,000 users world-wide to track and improve turnover in their companies.

§ Spearheaded early adoption of GDPR policies and procedures to enable international client growth. MEDARCHON, Nashville, TN (acquired by XSOLIS) 2012 - 2015 Co-Founder – Chief Technology Officer, Chief Security Officer

§ Supported company from seed funding through Series A. Partnered with CEO to establish company objectives, early staffing needs, corporate culture, financial planning and product roadmap.

§ Built and was responsible for the success of software development, cloud infrastructure, DevOps, quality and user experience teams. Created highly productive agile teams utilizing both local and remote team members.

§ Architected an industry-leading mobile platform for secure and compliant healthcare messaging systems.

§ US Patent Holder: US8825786 (System for exchanging medical information).

§ Successfully implemented risk assessment and risk mitigation plans for HIPAA compliance.

§ Collaborated with complex healthcare clients, EMR vendors, and practice management systems to inform product roadmap and interoperability needs with company’s messaging platform. KROLL, Nashville, TN 2011-2013

Software Engineer II à Software Engineer Team Lead

§ Responsible for leading development team through full project life cycle for projects focusing on processing breach data to notify users and provide ongoing threat monitoring services.

§ Successfully completed 10+ releases to the externally facing client portal including creating an industry-leading HIPAA Risk Assessment tool for companies to assess their risk of a breach.

§ Lead team initiatives improving quality, training and security. BAKER TILLY – VIRCHOW KRAUSE, Madison, WI 2006 - 2011 Programmer/Analyst à Sr. Programmer/Analyst

§ Developed and supported web-based applications that interacted with practice management system including the maintenance of clients/projects, staff members, security restrictions, goal-based performance management, several survey applications, client acceptance and prospective client risk assessments.

§ SharePoint farm administrator and developer for two medium-sized SharePoint farms (MOSS 2007 & 2010); 1,400 users, 1 TB of user data.

§ Mentored incoming development staff on technical, project management, and business processes. CHARTER COMMUNICATIONS, Fond du Lac, WI 2004 - 2006 High Speed Data Representative à Lead à Supervisor à Jr. Developer

§ Supervised, mentored and was held directly responsible for a team of 20 HSD representatives.

§ Developed a communication system to route questions of phone reps to supervisors that increased productivity enough to save an estimated $1 million per call center, per year.

§ Traveled to the outsourced call centers in the Philippines as a Subject Matter Expert to provide management and support. EDUCATION

UNIVERSITY OF WISCONSIN-OSHKOSH Oshkosh, WI

Bachelor of Business Administration, May 2006

Major: Management Information Systems

TECHNICAL EXPERTISE

§ C#, Javascript, Node.js, Java, php

§ HTML, CSS, SPA Frameworks

§ DB: MSSQL, MySQL, Postgres

§ Data Warehouse Architecture

§ AWS/Azure Cloud Architecture

§ DevOps, DevSecOps

§ Security, HA, Disaster Recovery

§ HIPAA, SOC Type 1&2, NIST

§ Linux, Docker, Container

Orchestration, Kubernetes

§ Serverless Technology

§ Security Operations

§ Agile Development Methodologies

§ Mobile technologies (iOS,

Android)

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