EDUCATION

B.S. Business Management

Fashion Institute of Design &

Merchandising

Los Angeles / September 2017

A.A. Merchandise Marketing

Fashion Institute of Design &

Merchandising

Orange County / April 2015

EXPERTISE

EXPERIENCE

Wholesale Operations Coordinator

Cotton Citizen ● Los Angeles ● June 2018 - March 2020

● Liaised with accounts, management, and sales team to better understand customer needs and recommend

appropriate solutions.

● Provided support to sales team to help resolve any issues regarding status of order, shipment, and returns.

● Kept detailed records of inventory, completed sales, and customer information to enhance customer experience.

● Produced sales reports to monitor sales growth, aging, and accounts receivable.

● Worked with accounting to reconcile value of products returned and maintained monthly reporting.

Fashion Designer Assistant Intern

Thai Nguyen ● Fountain Valley ● March 2017- June 2018

● Managed content, developed media plans, and updated social media, with a focus on increasing awareness, and engagement.

● Monitor trends, create, and schedule content calendars.

● Assisted in preparing for shoots and ensured equipment was functioning properly.

● Assisted with client fittings and ensured that the garments were completed in a timely manner.

● Managed and organized showroom inventory.

Server / Supervisor

The Boiling Crab ● Garden Grove ● June 2010 - June 2018

● Led and directed team members on effective methods, operations, and procedures.

● Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team

performance.

● Purchased adequate quantities of necessary restaurant items including food, beverages, equipment, and supplies.

● Produced monthly reports detailing sales trends and forecasts.

Jacqueline

Nguyen

714-***-****

JacquelineNguyen705

@gmail.com

Westminster, CA

AIMS360/Apparel Software

Proficient with Microsoft Office

Problem-Solving

Customer Service

Data Analytics & Reporting

General Studies

Golden West College

Huntington Beach

September 2010-December 2013

LANGUAGES

English

Vietnamese

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