Manager Information
Resume:
Sibert S. Smith
San Diego, CA 92139
************@*****.***
https://www.linkedin.com/in/sibert-smith-4876471b7
PROFESSIONAL PROFILE
Dedicated IT professional with more than 20 years of hands on experience with IT Infrastructure technologies, Information Technology implementation and operation. Adept at troubleshooting information systems, providing quality assurance and IT support. Committed to keeping abreast of the newest technological initiatives to help provide top-notch support to business users.
EXPERIENCE
I.T. Gaming Operations Infrastructure
Barona Valley Ranch Resort & Casino August 2006 – Present
Under the direction of the Operations Manager, this position ensures the quality of the enterprise network production environment through technical analysis, monitoring, and maintaining the operations of information systems utilizing various software and hardware toolsets. Provide technical leadership to users, internal and external, in the implementation, installation, and administration of the AS/400, UNIX, and the gaming platforms systems.
●Follow preventive maintenance plans to insure peak server efficiency and effective utilization of systems resources.
●Responsible for daily active directory administration including: new account setup of user logins, passwords, account information and security.
●Consult with software and hardware vendors and IT members to solve problems impending computer processing.
Systems Operations Analyst
Brandes Investment Partners January 2005 – August 2006
The Trading Systems Operations team is charged with ensuring availability of all production Trading System Components. The focus areas include system monitoring, data management, release and configuration management, and ownership of Chronic System problems. This position calls for a combination of technical expertise and electronic trading system support experience for overnight support. (Brandes, Financial is one of the largest services of independent broker/dealers in the world. Nightly processing involves millions of dollars and includes the updating of all previous day’s trading activities and accounts.
●Pro-active management and analysis of all production systems, batch processes, schedules, changes.
●Analyze, define and document requirements for data flow, workflow, logical processes, and operating systems.
●Aid in the development of the IT departmental Standards and Procedures.
Supervisor, Computer Operations Information Systems
Linsco Private Ledger March 2000 – January 2005
As Operations Supervisor I direct and oversee the total operation of the computer center with multiple shifts. I Supervised staff operations, trading systems, and brokerage investments services and ensured user needs. Implemented production schedules planned and prioritized work for staff and develop, revise procedures for an efficient work flow.
●Provide leadership, coaching, and mentoring as well as decision making in problem situations.
●Ensure timely execution of reviews and performance feedback.
●Ensure that adequate on-site coverage for all areas of monitoring is available on a 24/7 basis.
●Communicate project and related information between the team and upper level management.
●Developed and formalized systems and procedural changes to improve efficiency in the data center environment.
TECHNOLOGY PROFILE
Operating Systems
Windows Server 2000, 03, 08, 12 Windows 8, IBM UNIX AIX V5, OS 5.4 for Power 7(AS/400)
Client Applications/Tools
Citrix, CommVault Enterprise Backup, Microsoft Management console (MMC), Avocent DSview, Aurora, Tumbleweed, Sophos Anti-Virus, VMware Infrastructure Client, Remote Desktop, Hyena v7.3, and Putty.
Applications
SDS, SDG, Casino Management, Microsoft SQL Server, Hotel Lodging Management, Download Content Manager (DCM), Iview.
Hardware Platforms
iSeries/Power 7, P/Series, HP ProLiant DL360, Overland NEO 8000 Tape Library, SAN (Hitachi/Tagmastore, EMC, and Triton).
EDUCATION & CERTIFICATIONS
Oklahoma State University
Technical Branch
Associate of Science Computer Science, AA Computer Technology
Gaming License
Exp. 8/3/2021
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