Resume

Manager Assistant

Location:

San Diego, CA

Salary:

$18/hr

Posted:

October 21, 2020

Contact this candidate

Resume:

NICHOLAS J. BROWN

EXECUTIVE SUMMARY

Attentive project coordinator with large hotel

and 4 national event experiences. A results-

oriented event planner with experience working

with 50+ VIPs and countless clients and

Banquet Event Orders. Recognized for being a

visionary, passionate leader. Known as a

conscientious manager of people and projects,

capable of articulating the big-picture goal for

the client, while delegating tasks to employees.

ACTIVITIES AND

INTERESTS

Freelance Event Planner Exodus 90

September 2019 - November 2019

Mission Trip Leader Lima, Peru

August 2018 - April 2019

NST Golf Tournament Coordinator New

Staff Training 2017

March 2017 - June 2017

Mission Trip Leader Flores, Indonesia

August 2016 - July 2017

Speakers & Entertainers Committee

Member National Conference

August 2016 - January 2017

Assistant Candidate Educator Alpha

Delta Gama Fraternity, Beta Chapter

January 2013 - April 2013

Contact Information

Cell: 317-***-****

Email: adg61c@r.postjobfree.com

LinkedIn: www.linkedin.com/in/nicholasjjbrown/

PROFESSIONAL SUMMARY

Mediated between clients, event managers and all hotel departments Managed relationships with 10+ clients per week, ensuring customer satisfaction

Problem solved issues related to event set up including food and beverage changes and room configuration

Read and executed the setup and catering instructions from 1000+ Banquet Event Orders per week

Utilized Delphi (a Salesforce product) to anticipate client needs and create smooth transitions between events

Paradise Point Resort & Spa

Event and Meeting Concierge

September 2019 - March 2020 (Furloughed)

Successfully raised $105,000+ over 3 years

Maintained network of 117 supporters through newsletters, phone calls, emails and in-person meetings

80% closing rate with average annual gift of $541

Recruited over 110 attendees for 3 national conferences and 2 mission trips Trained attendees to fund-raise via letters, phone calls and in-person meetings

Led and facilitated 10 small groups over 3 years while mentoring seven participants to lead on their own

Fellowship of Catholic University Students (FOCUS) Campus Missionary

May 2016 - May 2019

EDUCATION

University of St. Thomas (MN)

Bachelor of Arts in Philosophy, May 2016

-CORE COMPENTENCES

Proficient in Microsoft Word and Excel

Completed Delphi training

Excellent communication, time management,

Outstanding customer service

and project and case management skills

Oversaw allocation of $1,000,000+ budget

Communicated and compromised with Director of Community Relations about rooming, audio/visual and catering needs

Managed 180+ sessions for organizations and internal departments for two national events, including advertising, for 18,000+ attendees 6 of these sessions included more than 600 attendees each Led 7 committee team members and 1 intern to tackle onsite operations Special Events Team Leader - National Conference and Staff Training

March 2018 - January 2019

Recreation Supervisor

June 2020 - Present

Increased availability and revenue of primary activity by 50% Provided 18 types of micro-events held 300+ times per week Maintained pool and hotel cleanliness adhering to CDC recommendations and mandates

Initiated SOPs for recreation staff and instructed front desk agents how to promote and service recreation activities

Interviewed new candidates and created staff schedules Interacted with guests in a friendly and effective manner NICHOLAS J. BROWN

Contact Information

Cell: 317-***-****

Email: adg61c@r.postjobfree.com

LinkedIn: www.linkedin.com/in/nicholasjjbrown/

REFERENCES

Mike Huelsing

Digital Outreach Manager, FOCUS

Relation to Applicant: Previous Supervisor

Years Known: 5

Phone Number: 314-***-****