Profile Business and Systems Manager/Analyst with software development and vendor management expertise, specializing in systems for e-commerce/catalog/mail order, retail, and wholesale/distribution companies. Experience managing projects on a wide variety of platforms including UNIX / LINUX and MS Windows Servers. Proficient in SQL (MS and Oracle), Brio, SAP reporting tools, Sharepoint & Jira. Implemented and supported software packages including Demandware, Magento, Ebay/Radial ROM, Manhattan OMS, Ecometry, iCongo, BorderFree, Taurus Ecomedate, Blue Martini, Mail Order Manager, Symphony Commerce, and Right Now eCRM.

Experience Cognizant Technologies – New York, N.Y. Nov., 2018 to Aug.,2019

Associate Director, Projects

Managed a Hybris B2B ecommerce website implementation for PepsiCo using off-shore resources.

JDS Therapeutics (Contractor) – Purchase, NY Dec., 2016 to Aug., 2018

Managed various projects for this $7million B2C ecommerce pharmaceutical company. Projects included subscription data migration from CDS to Symphony Commerce systems and enablement of the use of features from various vendors including Klayvio, ExitMonitor and Stripe.

Eileen Fisher Inc. (Contractor) – Irvington, NY June, 2015 to April, 2018

Managed the implementation and the integration of 3 systems (Magento, Ebay / Radial OMS/ROM, & Manhattan Scale WMS) to completely replace the Escalate/Blue Martini e-commerce suite of systems supporting a $60 million e-commerce business.

Create technical & functional documentation including ad-hoc reports for various cross functional e-commerce related groups.

Sapient Nitro / Ralph Lauren (Contractor) – High Point, NC March, 2015 to June 2015

Led a group of 3 analysts to create Standard Operating Procedural Documents to support the implementation of Manhattan’s OMS system (DOM & SI&F).

CrossCap / Best Buy (Contractor) – Richfield, Minnesota March, 2014 to March 2015

Designed and implemented an Omni-channel Promotional Planning system.

Avenue Stores (Contractor) – Rochelle Park, NJ May, 2013 to Nov., 2013

Migrated the RedCats’ e-commerce platform to the Demandware e-commerce solution and a 3rd party logistics OM and fulfillment platform (Speed Commerce).

Created functional specifications and lead the QA/UAT effort including the development of use cases and user stories to ensure major enhancements were completed in a satisfactory manner.

Aerosoles Inc. (Contractor) - Edison, NJ June, 2010 to July, 2012

Managed the implementation of the iCongo B2C e-commerce and order processing modules to support a $40 million e-retail and mail order catalog operation

Gathered and determine requirements and identify functional gaps within the vendor‘s base software package.

Created functional specifications and lead the QA/UAT effort including the development of use cases and user stories to ensure major enhancements were completed in a satisfactory manner.

Created SQL scripts to verify expected data results and provide ad-hoc reports to the Direct Marketing executives

3PL WorldWide – Milford, CT Full-time: Apr 2008 to Jan 2010; Part-time: Jan 2010 to Dec 2013

IT Systems Director

Develop and maintain numerous MS SQL and Brio queries to enhance reporting for the Ecometry order management system. .

Ensured entire network infrastructure and all payment related applications are PCI compliant.

Implemented data warehouse (Taurus Ecomedate) to support OLAP

Migrated WWE e-commerce order management from Ecometry OMS to a 3rd party OMS.

Charming Shoppes Interactive New York, NY 2007 to 2008

Director, E-Commerce Technology Planning & Selection

Created RFPs and requirements definition documents to support the selection and maintenance for all the IT systems to support a $200 million B2C e-commerce and a $300 million catalog operation spanning across 20 divisions.

Men’s Wearhouse Houston, TX 2005 to 2007

Senior Ecommerce Project Manager

Managed the implementation of various B2B web based stores using Blue Martini’s e-commerce platform. Includes development of business requirements, functional specifications, project plans, project budgets and issue tracking documents.

Jones Apparel / Nine West White Plains, NY 1996 to 2005

Director E-Commerce Systems (HCL Jones Technologies) 2002 – 2005

Participated in eCommerce strategy development, including sales objectives and website launches for Nine West, Easy Spirit, and other Jones direct-to-consumer divisions. In 2004, online sales for all divisions were approximately $18 million.

Responsible for project definition, including scope, timetables, budget, and implementation for all back office systems supporting direct-to-consumer operations and financial consolidation

Directed enhancements and supported the Ecometry software package including all its related peripheral applications

Managed the migration of the Ecometry software package from MPE/IX to HP-UX including the formulation of strategy, project plan and budget.

Director B2C Systems (Nine West Group) 1996 - 2002

Selected software packages, negotiated vendor contracts, facilitated and defined start-up operations to support the new direct mail, catalog and e-retail businesses

Managed the implementation of an e-commerce software system (BANTA Integrated Media) to support an internet retail storefront for multiple divisions (www.ninewest.com and www.easyspirit.com)

Managed the implementation of an eCRM software system (Right Now)

Managed the implementation of both the leading enterprise (ECOMETRY) and the leading PC based (MOM) catalog management systems

Promoted from Manager to Director in 2001

Metropolitan Museum of Art New York, NY 1990 to 1995

Manager of Merchandising Systems

Responsible for all supply chain systems supporting a $80 million retail, mail order and wholesale operation

Managed department with 2 project leaders and 4 programmers to perform enhancements to existing IBM Mainframe, custom systems

Developed enterprise systems plan and prepared detailed functional requirements to replace and upgrade existing systems

Selected software, negotiated vendor contracts, and implemented warehouse/distribution management system (PCS Nautilus Logistics) using Oracle RDBMS.

Promoted from Project Leader to Manager of Merchandising Systems, 1994

J Crew Group, New York, NY 1988 to 1990

Direct to Consumer Project Leader / Senior Programmer Analyst

Led the system migration of a Mail Order System from Prime Computers to an IBM Mainframe.

Education Bernard M. Baruch College New York, NY

B.B.A., Bachelor of Business Administration, Magna Cum Laude.

Specialized in Accounting and Mathematics

Society of Actuaries Chicago, IL

Associate of the Society of Actuaries

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