Engineering Service
Resume:
Name : IYYAPPAN B
E-mail: ***********@*****.***
Mobile: 908*******
LINGUISTIC ABILITIES
Languages:
English
Speaking
Writing
Reading
Tamil
Speaking
Writing
Reading
Hindi
Speaking
Telugu
Speaking
Areas of interest
• Manufacturing
Technology
• Automobiles
OBJECTIVE
To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization's goal while achieving my professional and personal goals.
WORK EXPERIENCE
Worked as Service Engineer in “SCHWINGSTETTER”
manufacturer of concrete mixers and concrete transport systems.
Total serving period : 1 year 6 months
ROLES AND RESPONSIBLITIES IN SCHWINGSTETTER
Done Service maintenance and repair needs of various Customer's equipments.
Established and maintained proper business relationships with customers
Done troubleshooting, installation, maintenance of designated equipment.
Completed Preventative Maintenance and field
modifications.
Ordered and managed repair parts cycle times.
Maintained customer service logs and internal service records in a timely manner.
Maintained daily communications with customers to ensure resolution and proper follow-up.
Maintained tools and test equipment and ensuring they are properly calibrated.
Escalated the process to resolve customer service delivery issues.
About Me
• Adaptable
• Time Management
• Problem-solving
• Hard Working
• Never GiveUp
Address for Correspondence
4/690 A, Vangi nagar,
Ilanji post, Coutrallam road,
Shengottai,
Thirunelveli-627805.
Personal Profile
Father’s :Balasubramanian S
Name
Date of Birth : 10-10-1994
Gender : Male
Nationality : Indian
Marital Status : Single
Hobbies
• Playing Volley ball
• Listening Music
• Travelling
Provided efficient service delivery to all accounts within assigned area as a local team member
Communicated with both internal team members and external customers as part of a solution based service process.
Prepared documentation of all the processes which done for the day with Suggestions and feedback to Manager or Lead
Worked independently to resolve the issues and adapt to changing circumstances.
ACHIEVEMENTS
• Got 3rd prize in project presentation on “SEATED FOLDABLE WALKING FRAME ” at Velammal College of Engineering and Technology
EDUCATIONAL QUALIFICATION:
Under Graduation – B.E 2016
• Mechanical Engineering, Velammal College of Engineering and Technology, viraganoor.
• 8.01 CGPA
Diploma - 2013
• 85.29% M.S.P. Velayuthanadar lakshmithaiyammal Polytechnic College SSLC – 2010
• 78.6% Ramasamypillai higher secondary School
ADDITIONAL INFORMATION :
Software domain : Auto CAD, Solid works, ProE
Other certifications : Welding Course
Operating Systems: Windows 10
CO-CURRICULAR ACTIVITIES
Projects :
• Presented a project titled “SEATED FOLDABLE WALKING FRAME” National Engineering College
• Presented project titled “ REMOTE CONTROLLED SCREW JACK” in diploma
• Presented project titled “AUTOMATED METAL SCRAP REMOVER OF VMC” as final year project.
PROJECT PRESENTATION:
Presented project on “SEATED FOLDABLE WALKING FRAME ” at Velammal College of Engineering and Technology
Declaration
I hereby declare that the information stated above is true to the best of my knowledge.
Place:
Date:
Iyyappan B
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