Professional Summary
I am an Email Marketing Professional. In this role, I am responsible for creating and deploying email marketing campaigns for multiple lines of businesses (B2E, B2C and B2B). My skills include: HTML and CSS coding, campaign production development, campaign management, coding dynamic content, List generation and segmentation, reporting on major KPIs of campaigns. I have an understanding of email marketing principles, email design best practices, and experience working with email marketing tools such as Acoustic (Watson), Exact Target, Sharepoint, SFMC and welcome the opportunity to learn new ones as well. I effectively partner with internal and external teams of all business levels for day-to-day priorities, to inform, influence, identify and address successes and pain points, and enhance communication to drive end-to-end campaign success.
Professional Experience
Bright Horizons
Watertown MA
2018 - 2020
Email Marketing Automation Manager
(laid off due to COVID)
Manage design, build and launch email campaigns for targeted audiences on cross-platforms (IBM Watson/Acoustic, with knowledge of SalesForce Marketing Cloud and Pardot)
Work across various teams for precision on campaign calendar deadlines, priorities, resources, campaign QA, edits, revisions and feedback
Code customized in-messaging dynamic content
Ad-hoc support with growing targeted audiences for Enterprise, B2E and B2C clients
Data management as it relates to email-specific campaign KPIs (unique opens, clicks, unsubscribes, bounces, etc.)
Efficient using HTML, CSS, CRMs, Excel, Photoshop, Dreamweaver, Workfront, AMPSCRIPT, Sharepoint
Eliza an HMS Company,
Danvers MA (HMS acquired)
2016 - 2018
Email Campaign Developer
Created HTML emails for Healthcare clients.
Tested all code in Litmus for cross-platform consistency
Built templates and put HTML into emails using Exact Target
Applied dynamic attributes to code using AMPSCRIPT
Tested, QA’d before execution
eBay Enterprise, Burlington MA
( acquired by Zeta Interactive)
2014 - 2016
Email Campaign Developer
Analyzed HTML assets and revised code to render HTML email properly across multiple platforms, mobile and desktop designs
Following QA best practices, identifying problem areas, implemented improvements
Complete campaign setups and change rounds in rapid succession
Code with dynamic data elements
Oasis Webwide, Wilmington MA
2004 –2014
Web Designer/Developer
Web Designer, home business
Web designer/developer for 10 years, 40 clients
All websites non-template, custom designed from concept through maintenance
Designed email campaigns for Pro Ambitions Hockey
Animated banner ads, and flash intro mini movies
Chomerics, Woburn MA
2012 –2016
Web Designer/Contractor
Created company website. Bulk of work involved dissecting company information contained in pdf formats and entering it all in html
Added Google search capabilities for pdf library and site
JavaScript rotating banners
Culver Company, Salisbury MA
2010-2012
Web Designer/Contractor
Designed various electric and gas company
Implemented web designs from strict html into Drupal
Designed templates, redesigned banners and navigation according to client’s brand
Won Judges Award “Best in Class” for design in NGRID’s Energy World kids and teacher’s site in the education category
Nuance Communications, Burlington, MA 2000 - 2008
Web Designer
Designed corporate site blending Nuance with acquired companies.
Responsible for designing and maintaining company Intranet
Designed travel portal and company document library in SharePoint
Added company press releases and worked with CCBN to make sure financial reports were posted on web
Created flash demos and animated gifs for customer CDs
Achievements
Two of my greatest honors in life didn't come from a company presenting them to me. They each took 12+ years to earn. I got them through hard work, perseverance, lots of patience, and a tremendous amount of focus on the end result. I am the proud mother of two Eagle Scouts! They wear their badges on their chest; I wear it on my heart! No other award will match the pride I take in knowing I was an intricate part in their successes.
Well Roundedness
I have been an artist since I can remember. Everything to me looks like a canvas to paint or draw. For a peek into my artistic side, please visit my hobby website at www.moemasterpieces.com
Education
Rivier College, Nashua, NH
Associate Degree - Art / Communication and Design
Shawsheen Valley Regional Vocation Technical High School
Commercial Art and Technical Illustration