DUSTIN MCCLOUD
**** ******** ******* · 512-***-****
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Technical specialist with strong troubleshooting skills and an eagerness to learn
PROJECTS
RPG CHARACTER CREATOR 2015
Wrote an RPG character statistics (hit point, attack, etc.) creator in C++
Source code available at gist.github.com/NitsudKaigo
EDUCATION
COMPUTER SCIENCE, TEXAS STATE UNIVERSITY (28 Credit Hours) 2014 – Present
Created a playable Java application for the Life Game
Led a team to present a compilation of working code
Built multiple projects using the Code Blocks application
ELECTRICAL ENGINEERING, SAVANNAH STATE (65 Credit Hours) 2012 – 2014
Accepted into honorsociety.org upon the first semester
Learned custom soldering techniques and circuit wiring
Organized study group sessions three times a week
GENERAL STUDIES, AUSTIN COMMUNITY COLLEGE (83 Credit Hours) 2009 – 2012
Focused on music, mainly piano performance and sheet music reading
EXPERIENCE
PRODUCT SUPPORT SPECIALIST, KFORCE/HOMEDEPOT 2019 - Present
Reset various passwords for corporate users
Installed software and troubleshoot issues remotely
Helped users set up RSA tokens and Vmware connections
Worked on Service now ticketing system
SALES ASSOCIATE, TJX COMPANIES 2014 – 2019
Achieved decorum of facility and exception organization of sales floor
Handled cashier and returns duties
SKILLS
C++ Java Python SQL HTML CSS JavaScript MS Office Vmware RDP