Operations

Lloyd Taylor

219-***-**** ********@*****.*** https://www.linkedin.com/in/ldj-lloyd-taylor/

Operations • Project Management • Strategic Leadership • Data Analyst PROFESSIONAL SUMMARY: Servant leader who delivers results through innovative solutions, employee development, and customer obsession. Swiftly comprehends and executes organizational visions. Data-driven professional skilled in analytics, improving processes via lean principles, and exceeding financial goals. EXPERIENCE

Amazon.com: Operations Manager Monee, IL Present

● Leading and developing a team of 3-6 Area Managers, 10 process assistants and 450-500 hourly associates by embodying Amazon’s Leadership Principles, focusing on associate engagement, productivity metrics, and motivating associates to meet challenges in a deadline-driven environment

● Developing a staffing resource to execute lean practices, increase production by 50,000 units shift over shift while improving total throughput cost by 8% within 6 weeks of a new role

● Conducting a Professional Leadership and Development 6 week Training Program to aid in enhancing the skills of 7+ Process assistants (hourly employees) seeking progression into Area Managers role starting September 2020

● Managed a building Kaizen serving the purpose to increase buffer capacity leading to the reduction PIT usage by 40% and PIT incidents by 44% on the OB dock while resulting in cost savings of $2.1MM

● Improved inventory accuracy by 15% within the Inbound department by utilizing coaching strategies and cross-functional resources to reduce overall quality DPMO from 27k to 16k (32% improvement) Amazon.com: Area Manager Joliet, IL Feb. 2016- July 2018

● Managed a team of 200+ associates accounting for 60% of total production, while exceeding productivity and quality metrics and maintaining OSHA safety requirements

● Constructed an indirect training guide to increase associates trained in critical roles from 35% trained to 75% trained within 1 month, while auditing water spider effectiveness to reduce safety injury rate by 23% within the quarter

● Revamped benchmark standards consisting of WIP buffers, area readiness supplies, and area organization assessments for 5s compliance to drive network best practices for 8 cross-dock buildings at Amazon leading to a 15% increase of building productivity in the Prep department in 3 months

● Established a culture earning trust between leadership and associates by displaying a 12% more favorable “connections” target assessed month over month by the Human Resource department Oerlikon Fairfield: Operations Intern Lafayette, IN May 2015-December 2015

● Provided a visual representation to illustrate the current process state while assessing implementation of new changes

● Audited machine failures to provide solutions in regards to effective machine use in a 24 hour span

● Facilitated lost time studies to increase workplace productivity EDUCATION

Purdue University West Lafayette, IN December 2015 Bachelor of Science: Industrial Engineering Technology Minor: Organizational Leadership

Certification:

Purdue University Six Sigma Green Belt Certificate December 2015 Leadership Development:

Amazon MDW7 Tier 3 Development Lead Facilitator

Black Male Excellence Network, Program Assistant

Purdue Student Activities and Organizations, Student Assistant

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