Project Management Intern

Mansze Lok

Mountain View, California ***** 669-***-**** ***********@*****.*** www.linkedin.com/in/manszelokagnes

EDUCATIONAL BACKGROUND

B.S. in Business Administration, Management Information Systems Minor in Computer Science

San Jose State University, May 2020 GPA: 3.77

Expertise: Business Programming in Python, Database Management System, Big Data, Project Management, Quantitative Business Analysis, Business Strategy and Information System, Strategic Management, System Analysis and Design, Networking and Data Communication, Data Structures & Algorithms, Server-Side Web Programming

Alumni of The Gary J Sbona Honors Program

PROFESSIONAL EXPERIENCE

PROJECT MANAGEMENT INTERN Surplus Service, Fremont, CA August 2019 - May 2020

Negotiated with client to understand client’s company function and requirements on ERP system

Enhanced the functionality and efficiency of the ERP system and e-commerce platform of client

Implemented ERP system and omnichannel vendors analysis to pinpoint advantages and disadvantages

Organized project schedule, resources allocation and progress tracking with Jira and Microsoft Project

ADMINISTRATIVE SPECIALIST Pactech Inc., San Jose, CA June 2019 - May 2020

Collaborated accounting data to assist in the budget development process with QuickBooks software

Quantified customer’s sales data to generate report to support decision making process of Sales and Operation team

Preparing, issuing and sending invoices to ensure purchase orders are placed with all the suppliers in a timely manner

Reviewed customer’s feedback to forecast the trend of sales and upgrade our after sales service

SALESFORCE LAB ASSISTANT San Jose State University, San Jose, CA August 2019 - May 2020

Provided support and performed troubleshooting on Salesforce platform

Instructed 50+ students to acquire skills to use Salesforce CRM tools and develop basic CRM application

Explained technical and operational problems into simpler terms and allowed students with a better understanding

ACCOUNTING TUTOR De Anza College, Cupertino, CA January 2017 - June 2018

Interacted and responded to one on one and group appointments with 20+ students

Targeted deficiencies Accounting knowledge and tailored learning plans to specific student

Developed multitasking and time management by covering a wide variety topic in an hour tutoring session

ACADEMIC EXPERIENCE

DATA WRANGLER Yelp Data Analysis Fall 2019

Applied subset and superset theory with logic algorithm to manage >100K+ unstructured data

Developed SQL query to wrangled invalid data and standardize data with data percentage to ensure data consistency

Utilized Tableau to deliver visualization results with scatter plot and identified several variables relationship with correlation coefficient

DATA PROGRAMMING Sales Data Analysis Application Spring 2019

Created Data Analysis Program with Python language assist users to analysis sales data

Designed recommendation report with marketing and pricing strategies to achieve sales for 20%

Employed Seaborn and Matplotlib libraries plotting data to detect regression, outliners in groups of data

Forecasted market trends and demand with data visualization tools of Python and determine future sales growth

TOOLS & TECHNOLOGIES

Python Tableau SQL Excel Java Salesforce.com JIRA Microsoft Project QuickBooks Jupyter Notebook

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