Inside Sales Customer Service
Resume:
*** ***** ****** * ************, OK *****
************@*****.***
Belinda K. Sieminskie
Objective
Obtain a challenging position that will allow me to apply creative problem solving skills and organizational skills with a growing company to achieve optimum utilization of its resources and maximum profits.
Experience
Professional Strengths
Accounts Receivable
Accounts Payable
Account Management
Inside Sales
Customer Service
Budget Control
Data Reporting Analysis
Collections
Credit Review
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Professional Experience
Accounts Receivable/Payables/Credit and Collections
Reconciliation of key customer accounts to ensure billing accuracy
Completed Data Analysis/Reporting
Emailed, Faxed and copied documented request by customers
Completed month end reports
Performed weekly audits on accounts
Completed monthly inventory audits
Research and development on disputes over/under pays
Utilized credit rating systems to determine account credit limits
Assisted customers with payment research/methods of managing accounts
Maintained inventory budget control
Inside Sales/Customer Service
Took inbound calls and assisted customers in resolving issues
Maintained positive customer relationships
Completed outbound calls for account growth
Managed key accounts in sales growth
Collaborated with outside team on sales growth strategy and plans
Partnered with marketing and product development teams to ensure growth patterns and areas of opportunities
Develop customer needs assessment by using a consultative sales approach
Professional History
Berendsen Fluid Power – Credit Analyst April 2017-April 2020
Fellers - Credit Representative April 2013 - Present
ORS Nasco - Credit Analyst Oct 2008 – March 2013
Education
Diploma May 1991 Empire High School Duncan, OK
Academic Diploma
Certificate May 1991 Red-River Area Vo-tech Duncan, OK
Business and Office Technology
Certificate March 1992 Red-River Area Vo-tech Duncan, OK
Alpha Four
Certificate December 1995 Red-River Area Vo-tech Duncan, OK
20 Years of accounts receivable, business to business experience.
References:
Annette Sondgeroth Charla Head Shelly Bailey
ORS Nasco Berendsen Fluid Power Fellers
8409 E. 81st St P.O. Box 524 6566 E Skelly Drive
Tulsa, OK 74133 Barnsdall, OK 74002 Tulsa, OK 74145
918-***-**** 918-***-**** 714-***-****
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