Administrative Assistant Office
Resume:
Jenna Dressler
Project Administrative Assistant
Chino, CA 91710
*************@*******.***
A detail-oriented employee who thrives off working in a fast-paced environment. My years of experience working in customer service has increased my communication skills and has enhanced my problem-solving skills and my ability to think on my feet. My experience in the construction field has given me the opportunity to develop new skills, such as dealing with strict deadlines, prioritizing my tasks, and organizational skills. I am a hardworking, dedicated and reliable person looking to further my knowledge to take the next step towards my career. Work Experience
Project Administrative Assistant
HMC Architects - Ontario, CA
December 2017 to Present
• Process all incoming RFIs/Submittals and distribute them accordingly, once they are completed, they are processed by myself and sent back.
• Following the status of all RFIs/Submittals (creating logs for all outgoing and incoming RFI's/ Submittals, sending reminders when items are past due).
• Process change orders.
• Working directly with multiple subcontractors to assist with any questions, or to assist with any urgent documents.
• Opening new projects and processing/organizing all the information and documentation that goes along with it.
• Recording, transcribing and the distribution of meeting minutes.
• Create and complete backcheck logs.
• Reserve conference rooms and coordinate meetings and appointments for supervisors and managers, as well as high profile clients.
• Ordering catering for all coordinated meetings and appointments. Meeting set up (coffee, water, and snacks for all meetings)
• Continuous updating of filing and organizational practices, making all files easily accessible/organized in a simple yet practical manor. (all files names are saved with same verbiage, minimizing file sizes, etc.)
• Manage all paid time off/vacations for studio.
• Auditing, submitting and approving timecards for studio.
• Handle all in office scanning/printing of drawings and documents, as well as sending more urgent things out of office for scans and prints.
• Maintain utmost discretion when dealing with sensitive topics.
• Handle petty cash.
• Send out any in office reminders to the studio. (timecards due, past due documents, upcoming office events, etc.)
• Cover breaks for reception when needed, handle all incoming phone calls and transfer them appropriately. As well as handle all incoming outside guests for meetings/visits, and deliveries to front desk. Support Services Coordinator
HMC Architects - Ontario, CA
June 2017 to December 2017
• Brewing coffee for the office first thing in the morning and making sure it is available all day.
• Keeping all supplies for coffee/tea stocked and well organized, maintaining throughout day.
• Ordering all supplies for multiple coffee bars in office as well as ordering all supplies for meeting setup and any other requests made my employees.
• Keeping all supplies for plot/printing rooms well stocked and organized with paper and all other supplies.
• Weekly ordering of all supplies for plot/printing rooms and for any requests from any employees.
• Organized all supplies for incoming orders.
• Handle all in office scanning/printing of drawings and documents, as well as sending more urgent things out of office for scans and prints.
• Creating shipping labels and packaging of any drawings or packages that need to be sent out.
• Receiving any packages or drawings and distributing them to the recipients.
• Retrieve mail daily and sorted and distributed to each department in office.
• Handle petty cash.
• Every Friday before arriving to work, pick up donuts or bagels for the office. As well as set out the bagels or donuts for the office, with appropriate utensils and plates.
• Cover breaks for reception when needed, handle all incoming phone calls and transfer them appropriately. As well as handle all incoming outside guests for meetings/visits, and deliveries to front desk.
• Meeting set up (coffee, water, and snacks for all meetings). Cashier / Customer Service
Living Spaces Furniture - Monrovia, CA
June 2016 to July 2017
• Handle simple cash payments, as well as elaborate and intricate orders.
• Dealing with all types of customers, high volume customers such as large companies that specialize in designing entire homes to customers buying one or 2 items.
• Developed people analyzing skills; being able to read guests and understand their wants and needs and being able to empathize with them.
• Processing returns/exchanges.
• Running credit applications.
• Time management skills, being able to finish assigned tasks before end of work period in a timely manner.
• Communication skills via phone/email.
• Keeping my work environment clean and organized.
• Microsoft Word and Excel proficient.
• Completing multiple daily reports using Microsoft Word and Excel in a timely manner.
• Keeping coffee bar well stocked and clean for guests. Sales Floor Associate
Kohls – La Verne, CA
September 2015 to August 2016
• Monitoring multiple fitting rooms simultaneously, keeping them organized and available for guests at all times.
• Helping guests with articles of clothing, finding correct sizes/color/fit etc.
• Returning items back to their original place from multiple fitting rooms in a timely manner.
• Communicate with every guest I came across in store, offering assistance as needed.
• Also gaining communication skills with guests via phone calls with questions about products. Cashier / Customer Service
Target - La Verne, CA
July 2014 to September 2015
• Provided fast, fun, and friendly service to guests.
• Handled thousands of transactions per-shift including- cash, debit, and credit cards.
• Took initiative when finding solutions to customers concerns in a calm manner.
• Developed communication skills.
• Developed customer service skills.
• Developed organizational skills.
Education
High School Diploma
Bonita High School - La Verne, CA
August 2010 to June 2014
Qualifications
Proficient in Bluebeam/PDF Editor, and Microsoft Office Suite (Excel, Word, PowerPoint, Access and Outlook). Additional Skills
• Excellent organizational skills
• Ability to establish priorities, objectives and deadlines with minimal supervision
• Excellent communication and interpersonal skills (both written and verbal)
• Detail-oriented, multitasking, and energetic
• Quick learner
• Excel proficient
• Word proficient
• Bluebeam/PDF Editor proficient
• Ability to be a team player as well as work independently
• Thrive in a fast-paced work environment
Contact this candidate