Teacher
Resume:
Priscilla Tesch
Chandler, AZ 85286
adg5m3@r.postjobfree.com
Objective: Secure a position where I can best utilize my customer service skills.
Skills/Strengths:
Retail/Sales Excellent Customer Service
Cash Register Handler Reception Desk Management
Organized Online payment processing
Mortgage AS/400 software MS Office/Outlook
Work Experience:
KinderCare, Chandler AZ
September 2020 - Current
Teacher: Teach curriculum and update boards with class art work. Set out snacks for children ages 1-2 years old. Be aware of food allergies and sensitivity to wipes and diapers. Make sure diapers are clean and change when necessary. Document daily activities on paper charts as well as iPad for parents and management. Interact with children and read to them. Close down class room at the end of the night which involves sanitation of all surfaces touched, vacuuming, sweeping, mopping and restocking items in classroom that will be needed the following day.
The Door Church, Tempe AZ
August 2018 - August 2019
Tel. 480-***-****
Nursery Assistant: checking in children upon arrival. Informing parents of rules and regulations, distributed forms of consent to parents. Ensured Nursery was clean at all times. I kept track of child allergies or special needs. Inspected children making sure they were not sick before coming into the nursery. Helping children to play cooperatively with other children. Kept note of bathroom breaks. Making sure parents arrive for pick up and I was responsible for cleaning up after children were gone.
Desert Financial Credit Union, Chandler, AZ
October 2016 – December 2016
Tel. 602-***-****
Teller: Process financial transactions; check cashing, withdrawals, deposits, and loan payments. Greet Customers and identify opportunities to introduce new products and services and generate leads. Plan and accomplish goals; accuracy, service and effective cross-selling. Manage and balance cash drawer. Prepare daily paperwork and follow compliance requirements.
Arizona state university, Tempe AZ
October 2015- August 2016
TEl. 480-***-****
Customer service specialist:On a daily basis inspect a large parking structure and its equipment, run a daily status report, document and report problems to dispatch and supervisor. Complete a weekly checklist of routine maintenance duties. Provide recommendations that improve the customer experience.
Bank of America/Mortgage Department, Tempe, AZ
October 2014 - February 2015
Tel. 602-***-****
Mortgage Specialist: Manage a high volume of inbound calls, answer account inquiries, troubleshoot/problem resolution, payment process, review mortgage documents, update customer profiles, and sales. Research and interpret loan policies and procedures.
Education/Training:
Mesa Community College - August 2010
High School/General Ed
Bank of America – January 2015
Customer service on the job training
Certificate
Additional ASU Trainings:
Driving on the Mall
Defensive Driving
PCI Compliance
Sun Devil Service
FERPA
Cash Handling.
EH&S: Fire & Safety, Fighting Heat Stress
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