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Manager Customer Service

Location:
Kimberley, Northern Cape, South Africa
Posted:
October 20, 2020

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Resume:

Abigail Leibrandt

** ** ******** ****

Kimberley

Phone: 073*******

E-mail: adg5jp@r.postjobfree.com

ID: 831**********

Tax Number: 084*******

Objective

I am an enthusiastic, reliable and friendly individual who works hard to achieve her goals. Adaptable, committed and organized with 6 years management experience. Good communication skills and the ability to work under pressure. A quick learner always seeking learning opportunities. Works well in teams as well as individually. After working in the hospitality industry for this long, customer service and satisfaction is extremely important to me.

Education

Woodlands High 2001

Grade 12

Subjects passed : Afrikaans 1St Language

English 2nd Language

Mathematics

Physical Science

Geography

Computer Science

Senior certificate can be forwarded.

Experience

Alamo Spur (May 2007 –Feb 2019)

Shop 566, Tygervalley Centre, Bellville

Waiter 2007 - 2011 – Greeting customers

Taking and delivering orders

Resolving complaints

Upselling products

Cashier 2012 – 2012 – Daily cash ups

Making payouts

Paying suppliers

Closing bills

Cashing out waiters

Manager 2012 -2019 – Daily cash ups

Placing orders

Checking in orders

Entering stock onto the system

Weekly account consolidation

Waiter shift allocation

Ensuring customer satisfaction

Resolving customer complaints

Saddles (Nov 2001-May 2007)

Sanlam Centre

Waitron - Greeting customers

Taking and delivering orders

Upselling products

Resolving customer complaints

Panarottis (April 2019-To Date)

Manager -

References

Mike McConnel

Alamo Spur

082*******/021*******

Arthur Wiffen

073*******



Contact this candidate