Emmanuel K. Aidoo

adg5jg@r.postjobfree.com +1-437-***-****

PROFESSIONAL SUMMARY

I am a Certified Network and Security Engineer with a passion for all thing’s technology. Result and detail-oriented Engineer who creates and designs effective solutions to meet current and future IT requirements, with over 7 years of professional experience in an enterprise data center environment for internal and external computer network environment. I have spent most of my time mastering the world of networking but still find myself dabbling in systems. As much as I consider myself an engineer/admin, I mostly assume the role of student in my daily routine, constantly learning a new technology and looking for ways to apply it to my job. Providing solutions for customers is my favorite part of the job. I have an accounting background which I think has been very instrumental to my success. Knowing the technology is key but knowing the customer is what set you apart.

TECHNICAL STRENGTH

Collaborator Documentation Good Customer Service Monitoring

Comfortable with Microsoft Office Product, Visio, etc.

Designing, Configuring, Troubleshooting & Installation Excellent Critical Thinking Skills

Technical back end and front-end user support, training for junior staff and team members

Experienced in configuration, installation and troubleshooting of routers and switches

Hands on with Cisco Nexus 9k/7k/5k platforms, ASR 9k, 1002X, ISR 4400 routers, 3850 and 2960 switches

Strong Practical knowledge in protocols such as EIGRP, OSPF,MPLS,DHCP,QOS, DNS,NTP,LDAP,HSRP,VRRP,SMTP,SSH and BGP

Professional knowledge of Fortinet firewalls, Cisco ASA, Palo Alto, Checkpoint and A10 Load Balancers.

Experience with WAN technologies - LAN extensions, MPLS, 10Gig-E

Enterprise level network, wireless, VPN deployment, configuration, and support

Solid proficiency with Cisco IOS, CatOS, JunOS, FortiOS and NX-OS configuration and knowledge

Project management and senior team leadership/guidance

PROFESSIONAL EXPERIENCE

Senior Network Security Engineer

International Game Technology 06/2019 - till date

Boston, MA

Provided leadership and expertise for network infrastructure design and best practice that complied with government directives and business needs.

Install, modify, test, and service all converged network communication equipment

Monitor wired and wireless networks to ensure its reliability and performance

Identify, diagnose, and resolve problems affecting network stability and performance

Acts as the subject matter expert on multiple networks and related systems, including managing multiple datacenters.

Providing complete comprehensive documentation reflecting recommended optimal solution and changes to network infrastructure to accommodate business needs and meet aggressive deadlines on each stage.

Implementing, Configuring, Monitoring and Troubleshooting of FortiGate 3700D Firewalls and FortiSwitches FS 224E-POE

Configured and deployed cisco Routers (4431 ISR, 2900, 891, 3800), Switches (2960X, 3750X, Nexus 7K, 9K, 3560) Cisco WLCs & Meraki APs

Projects

1.Completed network device activation for a dedicated group of external customers to establish alert response and device management valuing approximately $50,000.00.

2.Worked with customer & internal engineering teams, as needed to address customer network issues, and verify network monitoring.

3.Configured and deployed 16 FortiSwitches and 2 FortiGate Firewalls for a new casino

4.Completed network patching in 54 days for over 100 sites both remotely and on-site

Senior Network Security Engineer

Segue Manufacturing Service 06/2016 - 06/2019

Lowell, MA

Leader to a team responsible for installation, configuration, maintenance, monitoring, resolving hardware/software issues related to the IT infrastructures to include system efficiency and enterprise applications.

Technologies managed by the team include but not limited to supporting local area network (LAN) technologies, wide area network (WAN) technologies, server and enterprise applications and desktop technologies.

Professional responsibilities included administration, documentation, system inventory, following corporate policies and procedures, and scheduling as needed reports to management.

Support of firewall technologies including Checkpoint, Palo Alto, network security including Intrusion Detection, DMZ, encryption, IPsec, PKI, VPNs, Site to Site VPN tunnels, SSL, proxy services, Malware, and Email security

Configured IPsec and GRE Tunnel in all data centers

Projects

1.Rolled out 300 cisco 3560 switches to cisco 3850 switches

2.Migrated 22 Cisco ASA 5500 series firewalls to FortiGate 300D

3.Documented, designed, and mapped the network on Microsoft Visio.

Network Engineer II

Controller & Accountants General’s Department, 03/2014 - 01/2016

Accra, GH

Installation & configuration of LAN/WAN technologies(cisco router 4400, Nexus 7k & Cisco 1000v DMZ switches)

Provide level 2, 3 support for any network or security issues, including escalations from the Operations team

Reduced maintenance errors by 35% resulting in the highest marks the department had received in 2 years.

Setup and deployed multiple FortiGate 3100D to branch offices with high availability.

• Configured and tested QoS on FortiGate 3100D at branch offices to maximize bandwidth and protect VoIP traffic.

Identified/corrected potential security flaw in 16 cisco routers by updating IOS software.

IT Technician

Vodafone GH 05/2011 - 02/2013

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Respond to queries in person and over the phone.

Respond to email messages from customers seeking help.

Install, modify, and repair computer hardware and software.

Performing electrical safety checks on the company’s computer equipment.

TECHNICAL SKILLS & CERTIFICATES

Cisco Certified Network Professional – CCNP-R/S

Cisco Certified Network Professional – CCNP-Security

Cisco Certified Network Associate- CCNA-R/S

Cisco Certified Network Associate- CCNA-Security

Certified Network Administrator - CNA

Certified Cisco Professional Engineer – CCPE

Palo Alto Networks Certified Cybersecurity Associate - PCCSA

Fortinet NSE 1,2,3 & 4 (Security & Infrastructure)

Cisco Certified Internetwork Expert – CCIE R/S Pending

EDUCATION

Bachelor of Commerce

Cape Coast Technical University

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