Administrative Assistant Customer Service

Joshua Eugene

**********@*****.*** - 239-***-****

B.S in Health Administration

EXPERIENCE

Texas Southern University — Administrative Assistant

(Residential Life & Housing)

* ***** - *** ****- **n 2020

● Assisting students, parents, faculty, staff and

outside vendors via phone calls or in-person visits to the office by providing strong customer service.

● Scan student paperwork and file online documents through On-Base electronic filing system.

● Perform a variety of office administrative tasks

(filing, general data entry, running errands, etc.) Marriott Marquis- Spa Concierge

2 Years - Jan 2017- May 2019

● Focus on attaining customer satisfaction

through exceptional service and meeting the

expectation of a luxury brand.

● Book reservations, answer emails, and promote

sales of retail items

● Described products to customers and accurately

explained details and care of merchandise.

● Answered product questions with up-to-date

knowledge of sales and store promotions.

●

Alpha Phi Alpha Fraternity Inc. — Chapter Secretary 1 Year - May 2019- May 2020

● Notify members of meetings and events via e-mail and/or telephone at least 48 hours in advance

● Keep accurate minutes and records of all meetings

● Maintain Alpha Phi Alpha display board and other printed material used for informational purposes

MD Anderson Cancer Center - Nurse Assistant

SKILLS

● Data analysis

● Microsoft Excel

● Event promotion

● Event planning

● Budgeting

● Customer service

● Problem-solving

● Organizational

skills

● Leadership

● Enthusiastic

AWARDS

American Heart Association

BLS (CPR)

State of Texas Community

Health Worker

EDUCATION

Texas Southern University

B.S in Health

Administration

May 2020 GPA 3.47

Texas Woman's University

MBA Aug 2020-

Contact this candidate