HOME ADDRESS Anthony M. DePalma

** ****** ***** **. adg5ft@r.postjobfree.com

Sparta, NJ 07871 862-***-****

EDUCATION

Ramapo College of New Jersey Mahwah, New Jersey

Anisfield School of Business Graduation: May 2017

Bachelor of Business Administration Concentration: Management WORK EXPERIENCE

Metrie Randolph, New Jersey

Account Representative March 2019-April 2020

● Manage and monitor customer accounts to ensure needs are met effectively and efficiently

● Communicate daily with clients and customers to provide a high level of customer service

● Provide inside sales assistance alongside the outside territory rep for the given region

● Provide quote requests, product information, and assistance to customers throughout the sales process

● Ensure deliveries are completed properly and to resolve any customer issues in a timely manner Saddle River Inn Saddle River, New Jersey

Front of House Waiter Oct 2013- Present

● Responsible for monetary distribution at the conclusion of the night and delegation of store operations

● Improve time management skills by maintaining customer satisfaction under a pressured environment

● Top performer in food sales revenue coincided with receiving highest tip percentage Prudential Insurance Company of America Paramus, New Jersey Financial Professional Associate May 2018- Dec 2018

● Act in the best interest of clients when providing advice while following industry regulations

● Obtain the proper information to thoroughly understand a client’s financial needs and goals

● Provide customized and unique strategies to help achieve an individual’s financial goals

● Specializes in helping clients meet their protection needs through various insurance products LEADERSHIP

Interfraternal Council Mahwah, New Jersey

Chapter Representative Jan 2014- May 2014

● Ensure all new policies decided upon by the council are properly implemented and followed

● Provide insight on upcoming events and determine the most efficient use of fraternity budget Alpha Chi Rho International Fraternity Xi Chi Phi Chapter Mahwah, New Jersey Director of Community Service Sept 2013-May 2014

● A chairman responsible for the organization of a variety of community service events for brothers to actively participate in such as campus wide, park and reservation clean-ups

● Collaborate with Director of Philanthropy to plan fundraising events for philanthropic organizations New Member Educator Jan 2015- May 2015

● Outlined expectations and rules to be followed by incoming members while simultaneously providing education on anti-hazing and other embedded fraternal values PROFICIENCIES

● SAP, Salesforce.com, Concur, Microsoft Suites 2018, Presentations, LinkedIn, HRIS (Human Resource Information Systems), ADP (all portals and processes), Outlook, Skype, Zoom