Michele McClary
***-** ******** ******, ***. *E, West Queens Village, NY 11427
P: 718-***-**** • E:**********@*****.***
Cell Phone: 646-***-****
CAREER OBJECTIVE
To obtain an Administrative Assistant position that will utilize my skills and provide opportunity for advancement
EDUCATION
Voorhees College, Denmark, SC
•Major: Business Administration
HIGHLIGHTS OF QUALIFICATIONS
•Extensive experience in administrative roles with different organizations
•Highly skilled in providing routine and complex administrative support services
•Proven ability to gather data, compile information, maintain records and calendar, meeting requests and travel arrangements
•Effective skills in scheduling appointments
•In-depth knowledge of managing databases and generating periodical reports
•Proficient in liaising between the company and other agencies
•Hands-on experience in answering phones and greeting walk-in customers
•Keyboarding: Type 55 WPM
EXPERIENCE
Administrative Assistant/Secretary/Customer Service
•Answered telephone lines for incoming calls, dealt with inquiries, used fax and e-mail regularly
•Provided high standard of customer service, including receiving visitors, maintaining attendance records of staff and visitors and receiving deliveries
•Ensured a welcoming, professional environment was maintained in office area
•Performed general clerical duties, including photocopying, fax and mailing
•Prepared and modified documents, including correspondence, reports, drafts, memos and emails
•Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors
•Prepared agendas for meetings and prepared schedules
•Recorded, compiled, transcribed and distributed minutes of meetings
•Opened, sorted and distributed incoming correspondence
•Maintained office supply inventories
Data Entry/Clerical Aide
•Provided clerical support under supervision of office manager, including filing, copying and database input
•Reviewed and checked applications and supporting documents
•Coded and processed applications into required electronic format
•Scanned documents into database
•Loaded information onto prescribed databases
•Maintained complete activity logs and prepared reports
•Responded to requests for information and statistics
•Retrieved and presented required information in various formats
•Key in patients information for Emergency Medical Services (EMS)
•Verify and correct patients information keyed in by co-workers
EMPLOYMENT HISTORY
FEDCAP-Queens, NY Data Entry Quality Control Clerk 10/2015 – Present
Universal Survey, New York, NY Data Entry Clerk 09/2014 – 12/2014
Dept. of Environment Protection, Corona, NY Clerical Associate/Data Entry 09/2007 – 05/2012
Macy’s, New York, NY Customer Service, Seasonal 11/2006 – 01/2007
Human Resources Administration, New York, NY Supervisor of Security Services 06/2004 – 11/2005
Paywise, Inc., New York, NY Administrative Assistant 06/2002 – 06/2004