Curriculum Vitae

Dinesh Chand Arya

**-*/** **** **-2

Mehrauli

New Delhi 110030

Contact No: 704-***-****

Email Address: adg51y@r.postjobfree.com

• Actively seeking an opportunity to work for an organization where knowledge, skills and experience can be utilized in maximum act the same time I can enrich my knowledge. Work Experience

• CNS Comnet Solution Pvt. Ltd (201*-**-****-**)

• Fiserv India Pvt. Ltd (2018-04 - 2019-07)

• Fidelity information solution Pvt.Ltd (2014-2018) Associate ( Back Office)

Cns Comnet Solution Pvt. Ltd

2019-11 - 2020-05

Designation: Process Associate 1

Designated as : Back Office

Have experienced of Mortgage process but I was working foreclosure. My work was there upload and download files on tacking site. The Responsibility is regarding: 1. Responsible for handle WEB Initiative

2. Responsible for maintaining the reports in Excel. 3. Responsible for process training to the team members. Associate ( Back Office)

Fiserv India Pvt. Ltd

2018-04 - 2019-07

• Work with Pre-arbitration cases in card services

• Pre-arbitration means is when a card holder dispute a transaction for a second time. This can only happen when a merchant wins the first chargeback and is the generally the find round of contestation for a disputed. My work was two type cases.

• Merchant credit case: If we got any credit amount in the document then we will edit credit amount and credit date in document after that we will close the case.

• Partial credit case: if dispute amount greater from credit amount. we will edit the partial note in document after that we will pend case.

FIS Global Business Solutions India Pvt. Ltd.

2014-05 - 2018-03

Have experienced of tale communication of O2 Network. The query is regarding:

• Designation: Team Member D2 (Back-office)

• Customers request regarding Sims verification of cancel of contract.

• Customers request regarding change of name, address & cancel the insurance policy Education Bachelor of Arts

Perusing B.A 3rd year from School of Open Learning(D.U) H.S.C.

Central Board of Secondary Education

S.S.C.

Central Board of Secondary Education

Skills / IT Skills MICROSOFT OFFICE (Less than 1 year), MS OFFICE (Less than 1 year), Typing (Less than 1 year)

Additional Information Key Skills:

Six months Diploma in Computer Application from Sterile Foundation Basic knowledge (Microsoft office word, Microsoft office excel, Microsoft office power point & internet also.

• Typing Speed: 40 to 50 Words per Minute Alphabetic. Declaration:

I hereby declare that all information given by me is true to be the best of my knowledge. Date:

Place: New Delhi

(Dinesh Chand Arya)