Moses Ashang

Lagos, Nigeria Phone: +234********** Email: adg4wm@r.postjobfree.com LinkedIn : moses-ashang-cloudengineer SUMMARY Extensive experience of 4 years as a Microsoft Systems Engineer in supporting Cloud Environments. Experience with automated deployment and integration of Azure both cloud and on-premises; familiarity and/or experience with Microsoft System Center integration and deployment Skilled in researching on new technologies and trends in the respected competencies of Microsoft technology stack; creating operational and engineering documentation customer solutions for storage and backup environment

Experience maintaining Application and Network security by preventing hacks, viruses and unauthorized user access.

EXPERIENCE TEK EXPERTS Lagos, Nigeria

Technical Lead, Azure App Service

Lead complex troubleshooting issues and Perform root cause analysis for service interruption. Work on Identity and Access Management systems management (AD, Azure AD, ADFS). Design, build and running of access rights management (ARM) solutions. Work closely with the Development and QA teams on architecture and technologies. Provide advanced engineering support to production support teams for complex application performance and infrastructure issues.

Develop functional designs, prototypes, process designs, testing, training, and definition of support procedures

Develop documentation for best practices for server infrastructure, vitalization, and cloud computing Research and development for emerging cloud and infrastructure technologies Develop documentation for best practices for server infrastructure, virtualization, and cloud computing.

Deploy and manage solutions efficiently on private or public cloud, and ensure they meet established SLAs.

Identify gaps and remedial actions to ensure the appropriate level of security of customer applications. Involved with planning, designing, and transforming environments from on-premises to cloud-based Act as advisor to Cloud Administrators on Microsoft Azure. Gather, review, and validate network requirements, VNETs, and network security groups Deploy and configure network and firewall configurations Create detailed project plans and present for customer approval. Ability to deliver presentations, discuss Microsoft Azure and complimentary products at a solutions level.

10/2019 – present

TEK EXPERTS Lagos, Nigeria

Cloud Support Engineer (Azure)

Delivered comprehensive Technical Support to Developers, Cloud Architects, Network Engineers, Security Engineers and cloud Administrators in Europe, The Middle East, Africa and The Americas to ensure Site Reliability and Setup.

Provided support for production issues related to IIS, SQL and Azure related issues to different applications and acted as a point of contact for any deployment related issue in Productions deployments.

Performance tuning, troubleshooting of complex issues in Production environment. Coordination and implementation of production releases. Deployed WebApps using Legacy Microsoft azure portal and made changes to configurations, connection strings and settings to Accommodate application change requests. Managed Azure SQL databases using SSMS and exported and imported databases during application deployments to Production.

Installed and configured Multiple Websites and various web applications (.net framework version 3.0, 3.5 and 4.0) and web services, WCF services in IIS 6.0/7.0/8.0. 04/2018 – 10/2019

Used deployment tools and PowerShell scripts to deploy multiple websites and performed troubleshooting to deliver working environment.

Resolved tickets from Development team related to changes in web.config, app.config and IIS configurations.

Troubleshooting all types of server and web site related issues in the IIS platform. Backup and Restore of IIS configurations and editing the IIS Configuration files. SSL certificate installation, managing service accounts and configuration and management for the hosted websites in IIS.

Managed load balancing using Local Traffic Manager (LTM) and enabled and disabled server nodes as per troubleshooting or testing requirements.

UNITED BANK FOR AFRICA (UBA) Lagos, Nigeria

IT Service Desk Analyst

Answering incoming calls / chats/ web tickets and providing technical assistance. Manage logical access control to the enterprise network. (Granting access to users based on Role Based Access Control, monitoring user’s activities to ensure that the banks information asset is properly protected.)

Maintaining and improving operational processes for effective and accurate security/user administration.

Configure, deploy, and train on standard end user stand-alone and network connected systems to end user’s satisfaction

Incident / Request logging and tracking following the Request Fulfillment, Incident and Problem Management processes as per ITIL standards

Provides first line application support including trouble shooting of issues and performing initial investigation.

Monitoring Information security policies, standards and procedures. Actively involved in users’ application development through stakeholder’s meetings and User Acceptability Test (UAT) before Go Live.

Initiate and facilitate the following ITIL processes: Incident Management, Request Fulfillment, Access Management, Problem Management, and Knowledge Management. 04/2017 – 04/2018

EDUCATION

2010 – 2015 YABA COLLEGE OF TECHNOLOGY Higher National Diploma in Statistics SKILLS Strong attention to details, analytical skills, ability to multi-task, and ability to work both independently as well as part of an assessment team. Solid understanding of project life cycle management. Outstanding level of professionalism in providing management support, including ability to exercise good judgment, discretion, tact and diplomacy.

Solid working knowledge of IT infrastructure and Technologies with ability to understand conceptual overall architecture of a solution.

Proven Technical expertise, 4 years in Information Technology and 2 years on Security products with hands-on experience on -Basic system management (Linux, Windows, Unix-like) and networking knowledge (TCP/IP networking protocol)

Working knowledge of Exchange Management, Access Control and Access Management using Active Directory.

Thorough technical knowledge of Microsoft Operating Systems, Microsoft Office Suite, Microsoft Exchange, LAN/WAN environments, including server installation and configuration, software and hardware support in a variety of packages.

Knowledge of IT Security Infrastructure principles, techniques and technologies (including IDS/IPS, Firewalls, Vulnerability Management and Pen Testing. CERTIFICATIONS Microsoft Certified: Azure Security Engineer Associate

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