Customer Care Sales

CURRICULUM VITAE

Mohammed Shibin T

Mob: 009**-*********

Email: ********@*****.***

CAREER OBJECTIVE

Seeking a responsible and growth oriented position, which will allow me to utilize and strengthen my skills mutual growth and professional achievements for your esteemed organization. As a professional, I am creative, innovative and looking ahead to work in a challenging environment and strive for excellence. To work in a challenging position in the field of AutoCAD Drafting, where my knowledge and skills directly contribute to the organizational needs and goals.

CAREER HISTORY

Worked as Customer Care Representative in Pioneers Outsourcing from JUL 2019 – JUN 2020.

DUTIES & RESPONSIBILTIES

Respond to customer’s calls and emails

Manage and resolve customer complaints

Identify and escalate issues to supervisors

Worked in wssel food as sales cum delivery from 2017 - 2019 DUTIES & RESPONSIBILTIES

Welcome and greet customers

Take order and deliver on time

Suggest to customers about the items

Always keep hygienic and high standard

Worked as Sales cum Cashier at SPORTS DIRECT in Riyadh from APR 2014 - APR 2017. DUTIES & RESPONSIBILTIES

Greet and welcome customers

Ensure high level of customer satisfaction through excellent sales service

Ascertain customers needs and wants

Recommend and display items that match customer needs

Actively involved in receiving new shipments

Keep up to date with product information

Worked as AutoCAD Architectural Draftsman at Classic interior designs in India from 2012-2014

DUTIES & RESPONSIBILTIES

Responsible for Drawings of Architectural Plans in AutoCAD.

Responsible for Architectural Drawings in 2D Plans.

Responsible for Civil Drawings & Executive Drawings from the brief Provided 2D Modelling.

Expertise in X-REF and LAYOUTS.

Responsible for Preparing Sections & Elevations of different Components.

Preparing AutoCAD Shop Drawings and Designing Projects.

Expertise in modifying the drawings.

EDUCATIONAL QUALIFICATION

Higher secondary education from Kerala, India

TECHNICAL QUALIFICATION

Diploma in computer applications

Diploma in Auto Cad

COMPUTER SKILLS

Windows

LANGUAGES KNOWS

Arabic

English

Malayalam

PERSONAL ATTRIBUTES

Highly motivated, confident and a fast learner.

Ability to deal with people diplomatically.

Willingness to learn and team facilitator.

PERSONAL DETAILS

Nationalily : Indian

Date of Birth : 01/01/1993

Gender : Male

Marital Staus : Married

Religion : Islam

Passport No : J6241961

Passport Expiry : 15/02/2021

Iqama status : Valid

Driving license no : 232-***-****

Driving license expiry : 02/08/2023

Declaration

I hereby declare that the details provided above are true and to the best of my knowledge and belief.

Mohammed Shibin T

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