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Customer Service Operator

Location:
Pleasanton, CA
Posted:
October 19, 2020

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Resume:

Christopher M. Cohen

**** ***** ** ******

Pleasanton, Ca. 94566

(1-916-***-****

adg4ib@r.postjobfree.com

Skills

Paramedicine, leader, paperwork, 10 code, radio procedures, observation of scenes, teamwork, time management, accounting, payroll and taxes, MS word, Powerpoint and Acrobat Reader.

Experience

April 2015 - August 2015

AAA, Sacramento - Tow Truck Operator

●Seasonal Employment, Customer service

●Survey sight where motorists breakdown for safety

●Calm customers and get them on their way.

September 2001 - 2014

B & J Towing and Body Shop, 11000 Folsom Blvd, Rancho Cordova, Ca 95670

●Customer service, Towing of all type vehicles, motorcycles included

●Paperwork and weight distribution on the truck is key when dealing with CHP and truck scales.

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Paychex, Folsom, Ca. - Payroll Specialist

●Received payroll information from Clients and entered into the Paychex software.

●Generated quarterly and fiscal year end tax documents for clients..

●Worked with 3rd party audit companies to help clients demonstrate compliance to tax laws.

●Communicated with customers via phone and email support, ensuring a quick response and resolution time.

●Customer satisfaction rating of 95%

Education

September 2012 - April 2014

Purdue University Global, online - AAS in Criminal Justice

December 1993 to July 1995

M. E. T. S. Lodi, Ca. Paramedic Licensure.



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