Operations/Inventory/Supply Chain Manager

Michael Montes

Westlake Village, California ***** 818-***-****

************@*****.*** / https://www.linkedin.com/in/michael-montes-operations/

SUMMARY

A seasoned and versatile results driven Operations Principle with exceptional problem solving, innovative, strategic thinking, analytical, team building and interpersonal skills, with 24+ years of Operations excellence. Extensive experience in EBITDA/CAPEX performance, OSHA, budgeting, planning, physical inventories, inventory adjustments & transactions, mergers/acquisitions, auditing, general ledger account balancing, supply chain, freight logistics, claims submission & reconciliation, vendor compliance, accounts payable/receivable, meticulous tracking of metrics, PIM [Product Information Management], policy & procedure author and coaching for performance mentor for the career advancement of others. A top performing, proven leader and innovator, who successfully positioned the largest American music retailer chain in the United States.

CORE COMPETENCIES

SUPPLY CHAIN/FREIGHT LOGISTICS

Monitored approximately $1 billion dollars of Guitar Center inventory, 12 million cartons and 32 million units of inventory shipped to stores yearly from East and West Coast distribution centers

Processed and successfully reconciled, via general ledger accounting, $300,000 worth of lost and/or damaged freight from FTL, UPS, LTL & 3PL carriers annually

Identified, quarantined and corrected erroneous vendor purchase orders at approximately $2 million dollars yearly, saving on store labor

Integral stake holder and collaborator in the method upon which inventory was shipped to stores via LTL shipments maxing @ 5,000 pounds to FTL shipments weighing 20,000 pounds of more [300% increase], which saved approximately $5 million in shipping cost yearly

PHYSICAL INVENTORIES

Conducted approximately 1,000 physical inventories that were researched and reconciled with an accuracy of 99.37%

Coordinated 958 inventory transactions and adjustments between East and West Coast distribution centers totaling $11 million dollars

Directed and supervised the acquisition of approximately $15 million dollars of Hermes Music Retail assets, including all existing inventory of musical instruments and equipment

Operationally supported 269 Guitar Center retail stores, 269 Operations Managers, 24 District Managers, 3 Regional Vice Presidents and East and West coast distribution centers [e.g. inventory variances, shrink, policy & procedure, best practices, operational inquires & resolutions, etc.]

INNOVATION/LEADERSHIP

Received Guitar Center Innovator of the Year award for designing, testing and implementation of newly created logistics and supply chain database for the assortment and fulfillment of inventory from a 773,000 square foot Distribution Center in Indiana to 250 retail stores across the United States

Conceptualized, engineered and remodeled shipping and receiving programs, streamlining supply chain processes for 100’s of front-line associates

Authored policy and procedure for Guitar Center retail stores for newly created FTL logistics and supply chain for inbound freight

Overhauled and illustrated learning content for approximately 500 Guitar Center retail store operation associates

Created tracking and reporting, via Excel, for 2015 launch of Guitar Center .com enterprise, resulting in full corporate visibility of missing online orders, customer shipping anomalies, lost & damaged freight, account balancing, etc.

Mentored, coached and groomed approximately 15 Guitar Center Store Support associates for corporate career advancement

Recognized by Guitar Center peers: Best Internal Customer Service 2008

EXPERIENCE

Guitar Center – Westlake Village, California 2015-2019

Risk Assessment/Operations, Inventory Control Manager

Supervised/Analyzed inventory allocations from east and west coast distributions centers to retail stores, processed and submit claims for lost in transit inventory, evaluate and reconcile store and distribution center inventory corrections/adjustments, identify and correct vendor compliance issues, collaborate with buy team to ensure practical and sound operating decisions, balance fiscal year end accounting, mentor associates for career advancement

Operations, Inventory Control Supervisor 2009-2015

Assist/Advise store associates on inventory fixes, review store inventories, collaborate with accounts payable to reconcile vendor invoicing, account balancing, recruit and interview associates for corporate operations position, assist stores with .com matters

Education

Butte Community College – Oroville, California

General Education, 1992-1993

Arizona State University – Tempe, Arizona

General Education/Liberal Arts, 1991-1992

Mesa Community College – Mesa, Arizona

General Education, 1991-1992

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