QA Analyst

Noni Pradhan

Oakland, CA 408-***-**** ****.*******@******.*** LinkedIn

PROFESSIONAL SUMMARY

Quality Assurance Analyst with 6+ years of experience in Web, Mobile and Desktop applications in Manufacturing (hardware and software solutions) and Banking domain. Proficient understanding of Test Methodologies and all phases of Software Testing Life Cycle (STLC). Working knowledge on computer networks and communication protocols. Self-motivated, detail oriented, strong organizational and communication skills, quick and continual learner.

CERTIFICATIONS

ISTQB - Foundation Level Software Testing Certified

ISTQB – Agile Tester Foundation Level Certified

EDUCATION

Bachelor of Commerce (Accounts Major), North Bengal University, India

PROFESSIONAL EXPERIENCE

Kyocera Document Solutions Inc., Concord, CA

QA Engineer August 2017 to September2020

Team lead and SME overseeing design, development and implementation of quality assurance processes towards development of multi-faceted Enterprise solution app.

Collaborated and coordinated regularly with offshore and onsite development team, UX teams, project managers, cross functional teams, drivers, firmware, network, technical communication team and global customer support team.

Primarily handling implementation, integration, configuration and testing of server-based web application, Embedded Hypas Terminal, Mobile App, MFP devices, Reports and Payment components.

Responsible for creating Test Plan, gathering Test Basis, defining Test coverage, creating and maintaining Test cases and Test scripts, analyzed Test Results and documenting detailed bug report.

Performed Black box testing, Smoke, Sanity test, Integration, Compatibility and Regression testing on both web and Mobile app in disposition with various MFP devices.

Automated basic functionalities using Selenium Web driver and Python and worked with DevOps engineer help support CI/CD and maintaining Automation test Framework

Responsible for creating Custom Object, custom fields, record types, page layout and configuring user profiles on Salesforce lightning platform.

Conducted walkthrough meeting, Bug status reporting and updating PMs and QA managers with regular QA activities progress.

Using Confluence Jira and Salesforce solution platform for accessing downloadable Test files, Knowledge base, customized Helpdesk Cases, defect tracking, creating feature requests and as a test case management tool.

Wells Fargo, San Francisco, CA

System QA December 2015 to June 2017

Gathered requirements for ongoing Wholesale project redesigning Java based front-end Enrollment application and CEO Portal Mobile app and analyzed, corrected and addressed ambiguity in the early stage.

Developed detailed test documentation for both web and mobile testing (iOS and android platforms)

Performed QA Test activities and various Black box testing like GUI, Usability and regression testing in different environments like UAT, SIT, Prodfix and Production.

Prioritized features and provided successful support in time boxed Production environment before Go Live.

Executed Automation test scripts using HP UFT to automate major functionalities of CEO and UAM applications

Used HP ALM for tracking bugs and reporting and communicating issues.

Worked closely with the development, business, automation team and project managers with regards to system functionality, project timeline and bug fixing.

Citi Group, Tampa, FL

UAT Analyst July 2014 to September 2015

Responsible for reviewing Anti Money Laundering (AML) specifications across different lines of Payment.

Performed Functional, UAT and Database consistency testing.

Performed Data analysis using Pivot Table and Macros Content in Excel for corresponding Scenario validation.

Performed data mapping generated from backend on a custom validation tool.

Manipulated and executed automation script developed using VB script in QTP

Involved in project BAU (Business as Usual) to handle tickets (INC) issued from Production Support concerning the front end and the back-end issues.

Supported UAT Coordinator/UAT Test Lead in UAT Plan preparation including Test Scripts.

Worked closely with development staff to resolve the defects and Testability issues throughout Software Development Life Cycle.

Documenting daily work for reporting to QA lead and the compliance team regarding the up-to-date status.

TECHNICAL SKILLS

OS – Wins8, Wins10, Wins Server 2012, 2016, 2019, macOS, Linux, Android, IOs.

Platform- .Net framework, Java framework, Salesforce

Database - MS SQL Server, SQL Server Management Studio

Languages - SQL, Python, HTML

App/Tools – Confluence, Jira, HP ALM/Quality Center, Selenium, QTP / HP UFT

App/Tool – Chrome developer tool, MS Office, MS Exchange server, MS Cluster, VM Ware, Nice Actimize, PayPal Sandbox, N-Scale, Google Suite, Git, GitHub Visual Studio Code, Wireshark, Fiddler, VNC Viewer, AWS S3 cloud storage, SharePoint, DigiCert Util.

Browsers - IE, Google Chrome, Firefox, MS Edge, Safari

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