Customer Service Information

CURRICULAM VITAE

Manikandan.T

Email Id: ************@*****.***

Mobile: 958-***-****

CARRIER OBJECTIVE

To pursue more challenging and professional assignment. To work with an organization Which can utilize my skill to achieve its higher goals and provide me amply opportunity to work.

DUTIES AND RESPONSIBILITY

Provide a support to resolve problems via email, and chat for customers.

Route problems to internal 2nd and 3rd level so resolve the issues.

Provide accurate, valid and complete information by using the right methods/tools.

Managing incoming E-mail and customer service inquiries.

EDUCATIONAL QUALIFICATIONS

Course

Institution

Board/University

Duration

Marks

Scored

B.E

Sri Krishna Institute of

Anna University

2012-2016

64%

Technology

H.S.C

Sri Ragavendira

State board

2011-2012

66%

Higher Secondary School

S.S.L.C

Sri Ragavendira

State board

2009-2010

79%

Higher Secondary School

Working & Experience -I

Company Name Position

Duration

: Sathya agencies private Ltd.

:System administrator (CRM)

: Oct 1, 2016 to Feb 1, 2018

Environment:

Systems applications and products in data processing

Working & Experience –II

Company name : Edr continuous information private Ltd.

Position : Team member - LIDAR division

Duration : Feb 14, 2018 to Aug 1,2019

Environment:

Microstation LIDAR

•NM

•HSS

•TSS

•TRANSMISSION

•Quantum

QGIS-OSGeo

•RFDB

•Siloc

Academic Project:

TOPIC: Desing and implementation of efficient high speed multiplier using CLA

Environment: VLSI (Very large scale integration)

PERSONALITY TRAITS

•Highly motivated and eager to learn new things.

•Ability to produce best results even in pressured situations.

•Excellent communication skills in written and verbal both.

•Ability to work as individual as well as in group.

TECHNICAL SKILLS

•Experience in Basic use of computers

•Automation Tools : Ms OFFICE

HOBBIES

•Reading books.

•Painting, Drawing.

EXTRA CURRICULARACTIVITIES

•Active participation in symposium activities.

•Have participated in various field events and won prizes in school.

INDUSTRIAL VISIT

•Neyveli Lignite Corporation Ltd.

•MattupattiDam, Kerala

LANGUAGES KNOWN

•English [To read, write and speak]

•Tamil [To read, write and speak]

PERSONAL INFORMATION:

•

Father’s Name

: Thangavel.K

•

Mother’s Name

: Chandhira.T

•

Date of Birth

: 07.05.1995

•

Nationality

: Indian

•

Marital Status

: Single

I hereby declare that all the information mentioned above is true to the best of my Knowledge.

Place:

Date: Manikandan.T

Contact this candidate