Zabrina C. Mathews

**-** ****** ****** ***. * Glendale, New York 11385 347-***-****

adg495@r.postjobfree.com

Objective: To obtain and secure a position with a growing organization where I can utilize and enhance my skills.

Experience

Time Equities, Inc. New York, New York

Office Administrator Receptionist August 2019 – Present

•Answering and directing callers to the appropriate person; Greet and announce visitors.

•Maintain the Front Desk Reception Area. Track attendance.

•Maintain/Update the company’s Phonebook/extension listing.

•Monitor/schedule and maintain and tidy up the conference rooms.

•Assist Tenants with rental payments; Assist Rental Administration with bulk mailings, and updating and entering maintenance performed.

•Assist Accounts Payable with mailing out checks;

•Reconciling UPS/Fedex/Messenger and Benefits statement and approving invoices; Record all outgoing messenger pickups.

•Enter new property codes and billing reference codes into UPS CampusShip & Microsoft Access.

• Act as liaison between company, building management and building cleaning services in regards to office issues and/or repairs.

•Purchasing and Office Supply Management

•Assist the Human Resources Director and Department as needed with maintaining calendars; participating in recruitment efforts with scheduling job interviews; Ensuring background and reference checks are completed, collecting employment and tax information, preparing new employee files, orienting new employees. Maintaining and updating current Human Resources files/databases, employee benefits and employment status. Completing termination and assisting with exit interviews.

•Manage and Supervise the Office Service Department by organizing work flow and ensuring employees understand their duties and delegated tasks. Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate to subordinates. Monitor employee productivity and provide constructive feedback and coaching. Train new employees. Prepare and submit performance reports.

Moritt Hock & Hamroff LLP New York, New York

Receptionist August 2017 – February 2018

Received callers on multi-line switchboard; determined nature of business and directed callers to destination.

Responsible for handling front office reception and administration duties, included greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing all postal mail and hand-deliveries.

Maintained proper appearance of reception area, pantry, conference rooms and visiting offices.

Processed requests for conference rooms and visiting offices through Microsoft Outlook and maintained daily conference schedule.

Responsible for all catering orders, and setting up food, beverages and supplies for meetings and events.

Ensured security procedures were followed by monitoring staff, guests and clients at main and other entry locations, locking entry points during non-business hours and communicating localize safety procedures to appropriate personnel and guests.

Ensured professional client reception services by attending to their hospitality needs and communicating with staff and attorneys regarding their arrival and other needs.

Tracked attendance of all attorneys and administrative staff.

Maintained office supplies by checking stocks; placing and expediting orders; evaluating new products.

Assisted Legal Administrative Assistants, Paralegals and Attorneys by serving as back-up telephone operator and secretary for secretarial staff and providing clerical and administrative support as requested.

Generated revenues by documenting and inputting attorney billable time using ProLaw and reimbursable expenses; preparing invoices; tracking payments.

Wolf Haldenstein Adler Freeman & Herz LLP New York, New York

Executive Receptionist August 2011 – April 2015

Received callers on multi-line switchboard; determine nature of business and direct callers to destination.

Maintained proper appearance of reception area.

Assisted Administrative Department, Records Department and Attorneys by serving as back-up telephone operator for secretarial staff and providing clerical support as requested.

Ensured security procedures are followed by monitoring surveillance camera(s), locking entry points during non-business hours and communicating localize safety procedures to appropriate personnel and guests.

Ensured professional client reception services by attending to their hospitality needs and communicating with staff and attorneys regarding their arrival and other needs.

Processed in-coming and out-going hand-deliveries.

Tracked attendance of all attorneys and administrative staff.

Entered Attorney/Paralegal billable hours in TABS Billing System.

Buchanan Ingersoll & Rooney PC New York, New York

Office Coordinator March 2007 - March 2009

Supervised and managed legal administrative support personnel.

Responsible for all payroll and administrative paperwork for all new hires/transfers and terminations in conjunction with benefits coordinator and HR Manager in headquarters.

Evaluated all support staff on a yearly basis as well as updating and maintaining personnel files.

Provided support staff assignments and coverage for call outs and vacations.

Tracked and approved all vacation/personal sick time for all support staff.

Oversaw the Law Library needs in conjunction with Librarian in headquarters.

Oversaw File Room/Records needs and file releases in conjunction with Records Information Manager in headquarters.

Developed and updated procedures, policies, and standards.

Responsible for monitoring all services provided by Pitney Bowes Management Services.

Responsible for all aspects of Facilities; Building Maintenance, Building Security and Building Cleaning Services.

Responsible for ordering and authorizing all office supplies within the office.

Responsible for keeping track of all accounts, check requests, IOLA, petty cash and year-end checks.

Buchanan Ingersoll & Rooney PC New York, New York

Receptionist/ Administrative Assistant to Office Manager October 2004 - March 2007

Received callers on multi-line switchboard, determined nature of business and directed callers to destination.

Ensured professional client reception services by attending to their hospitality needs and communicating with staff and attorneys regarding their arrival and other needs.

Maintained proper appearance of reception area by updating reading materials, handling deliveries and conference room materials (i.e. stocking supplies and food products, etc.)

Assisted Records Department, Administrative Department and Attorneys by processing telephone bills, serving as back-up telephone operator for secretarial staff and providing clerical support as requested.

Ensured security procedures were followed by coordinating issuance of security cards, setting surveillance camera(s), locking entry points during non-business hours and communication localized safety procedures to appropriate personnel and guests.

Assisted Office Manager with all aspects of Facilities, Building Maintenance, Building Security and Building Cleaning Services.

Assisted Office Manager with all payroll and administrative paperwork for all new hires/transfers and terminations in conjunction with benefits coordinator and HR Manager in headquarters.

Responsible for ordering and authorizing all office supplies within the office.

Responsible for keeping track of all accounts, check requests, IOLA, petty cash and year-end checks.

Vinson & Elkins LLC New York, New York

Receptionist December 2000 - July 2002

Received callers on multi-line switchboard; determine nature of business and direct callers to destination.

Ensured professional client reception services by attending to their hospitality needs and communicating with staff and attorneys regarding their arrival and other needs.

Maintained proper appearance of reception area by updating reading materials, handling deliveries and conference room materials (i.e. stocking supplies and food products, etc.)

Assisted Records Department, Administrative Department and Attorneys by processing telephone bills, serving as back-up telephone operator for secretarial staff and providing clerical support as requested.

Ensured security procedures were followed by locking entry points during non-business hours and communicated localized safety procedures to appropriate personnel and guests.

Education

CUNY - New York City Technical College Brooklyn, New York

48 Credits 1993 - 1995

Additional Training

American Management Association

New York, New York

2007 - 2008

Managerial Skills Development Workshop

References: Jason Atlas Esq.: 212-***-****

Cameron Grant, Esq.: 816-***-****

Chris Noble: 212-***-****

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