Communication Specialist

Tia Ferrara

****-*** ******** ***** ****, Raleigh, NC, 27615 803-***-**** **********@*****.***

Summary Statement

Innovative and enthusiastic Communications Specialist seeking to leverage talents in presentation, discourse, debate, leadership and community relationship building. Committed to promoting a team environment of respect, attentiveness, participation and discipline. Excellent communicator with strong interpersonal skills and an ability to establish relationships internally and externally. Keen eye for detail and a strong desire to learn. I would like to commence my career with a law office that enables me to use my knowledge, experience and skills to grow into a Paralegal career.

Core Competencies

CLIENT RELATIONS COMMUNITY OUTREACH TEAM COLLABORATION COACHING & TRAINING

PRIORITIZING & MANAGING DEADLINES MOTIVATION & DISCIPLINE INFORMATION TECHNOLOGY TACT & DIPLOMACY

COMMUNICATION & INTERPERSONAL SKILLS CONFLICT RESOLUTION SERVE SAFE CERTIFIED RECRUITER

Education

Bachelor of Fine Arts: Communication Studies – Minor in Psychology

Appalachian State University August 2020

Nation Ford High School, Fort Mill, SC June 2016

Professional Experience

PERSONAL SHOPPER LEAD HARRIS TEETER SEPTEMBER 2018 – PRESENT

Responsible for leading customers through the sales process of selecting, coordinating and purchasing food products and ingredients while providing the highest level of customer service.

Takes time to ensure that each purchase was tailored to the customer's needs.

Assist customer with inquiries and provided product knowledge to make their experience as fast, easy and fun as possible.

HIRING COORDINATOR (INTERNSHIP) GOULET AGENCY AUGUST 2020 – SEPTEMBER 2020

Assist hiring manager with handling scheduling interviews and hiring events while working directly with candidates

Being key candidate contact on the day (welcoming, briefing and managing the paperwork during the day)

Strong attention to detail, excellent analytical, problem solving skills and organizational skills

Provide administrative support to assigned recruiters

MANAGER FUDGE SHOP, TWEETSIE RAILROAD APRIL 2019 – FEBRURARY 2020

Design floor plan to maximize merchandising strategies by organizing displays and by modeling aesthetic values.

Create positive sales culture, focusing on needs-based selling and celebration of success, allowing sales to occur without disregarding customer experience.

Product selection and purchasing, inventory control, promotions and marketing.

Efficiently and accurately completes POS transactions – obtains cash or credit card payments for various orders from customers and ensures that they were provided with the correct change and issued accurate receipts.

Acquires skills such as multi-tasking, verbal and written communication, attention to detail, recommendations, maintaining proper accountability for orders and funds, customer satisfaction and conflict resolution while keeping up a professional appearance.

Achievements

Top Speaker Award, Debate Tournament – 2018

Leadership Award, Nation Ford HS – 2014

Contact this candidate