Manager Quality

Roberto Aguilar Jr

***** ****** ** ********* ***** 956-***-**** ******.**********@*****.***

Profile

I am seeking a full-time position where my education and personal skills can be applied/valued. Also, I’m pursuing a career where I can grow as a person and as a professional.

Education

The University of Texas-Pan American, Edinburg, TX

Bachelor of Science: Biology Graduation Date: May 2014

Minor: Psychology

Harlingen High School South, Harlingen, TX

High School Diploma (Texas Scholars) June 2009

Work Experience

BPL Plasma Pharr, TX

Center Quality Manager April 2018- Present

Manage center quality department and Quality Assurance staff to include hiring, performance evaluations, scheduling, career development, compensation administration and disciplinary related events as needed. Manage and drive quality standards within the center using LEAN principles to ensure quality operations are compliant with cGMP, FDA, OSHA, PPTA, MHRA, COLA, Standard Operating Procedures (SOP) and applicable federal and local regulations all while pushing production. Monitor reactive individuals and notify applicable health departments; Risk manage/mitigate difficulties alongside compliance. Guarantee data and product integrity by reviewing all aspects of the manufacturing process. Analyze deviation tracking and trending data and implement investigations and CAPA as needed. Ensure final quality assurance review and release for all product shipments and associated documents. Host customer, regulatory and corporate internal audits. Partner with Training Coordinator to ensure new hire and SOP training occurs and is effective.

CSL Plasma Brownsville, TX

General Supervisor of Quality May 2017-April 2018

Act as lead supervisor in ensuring the day-to-day activities of quality operations are compliant with Standard Operating Procedure (SOP) and applicable federal and local regulations. Develop quality knowledge and assist with identifying problem areas and implement corrective action as needed. Partner with quality and center management so that the center is “inspection ready” at all times. Conduct on boarding new hire orientation training for new hires.

BCFS ORR-NCC San Antonio, TX

Training Coordinator January 2016 – April 2017

Introduce and train all new employees; new hire orientation consist of reviewing policy and procedures including trainings on specific positions. Provide weekly presentations to all office employees on common trends or brush ups on new or existing policies, procedures, and practices. Audit employee files to verify compliance is being followed. Search for workshops or seminars to be presented to the office.

BCFS ORR-NCC San Antonio, TX

Case Manager September 2014 – December 2015

Provide services to unaccompanied migrant children and their families and advocate when needed. Offer resources such as attorneys, court information, clinics, etc. Ensure minors and their families follow all laws procedures. Educate parents/sponsors on obligations and recommendation. Coordinate attempts with agencies such as CPS, NCMEC, and police departments.

Skills/Competencies

- Bilingual in Spanish and English (read, write, and speak). - Diverse in work experience:

- Advanced in Microsoft Office: Word, Excel, Sales, Customer Service, Training,

PowerPoint, and Outlook. Quality Assurance, Audit,

and Audit Hosting.

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