Wael Zarif Lamei

Asyut - Egypt

+201********* adg44s@r.postjobfree.com

+971-*********

linkedin.com/in/wael-eskandar-13a2017b

An energetic and dynamic hospitality professional with 18 years of experience in Middle East, with excellent job competencies (knowledge, skill & attitude) who strives for excellence in every endeavor.

Work Experiences

Address Marina Mall Hotels & Resorts – Emaar, Dubai April ’19 – March 2020

Address Marina, one of the most prestigious Address Hotel & Emaar Hospitality,442 rooms, Suite& apartment residence with 6 F&B outlets.

Managing Shades Restaurant, Pool, Bar& Lounge Operation

Managing Shades lounge and swimming pool (from 8am till 7pm swimming pool operation &from 7pm till 2am Restaurant, Bar& lounge), managing a team of 28+associates. Over the years, Shades has the best reputation of best shisha lounge in Marina & JBR area.

•Implant the concept of promotion during the yearly season and managing the market plan in regards of

fill up the restaurant by the in-house and outside guest as well groups and event

•Handling complaints, turning them to compliments.

•Menu Engineering- reviewing slow moving items on beverage list, maximizing profitability.

•Strong Administrational skills, ensuring all paper work are done before deadline.

•Improved ranking of Address Marina hotel &Shades Restaurant to top 5 on TripAdvisor & Review Pro

•Achieved the highest score 91 on LQA in F&B outlets.

Palace Downtown, Address Hotels & Resorts – Emaar, Dubai Jan’17 – May'18

Restaurant Manager

Managing Buhayra lounge and swimming pool (18 hours operation a day), managing a team of 31+associates. Over the years, Buhayra has the best reputation of best shisha lounge in downtown area.

•Creating business strategy proposal for festive periods, implemented successful theme nights

•Improved ranking to top 5 from 56+ on TripAdvisor

•Consistent on Mystery Shopper reports, LQA

•Ensuring right amount of manning by effectively planning the duty roster, ensuring the team are highly motivated and developing themselves.

Starwood St Regis, Dubai May'16 – Jan’17

In-Room Dining & Minibar Manager

St Regis, one of the most prestigious Starwood brand & Marriott, 242 rooms with 5 F&B outlets

Some of my key responsibilities

Achieved the highest score on LQA

Reduced the minibar losses by effectively addressing the rebates, effectively managing the inventory, controlling of aging items.

Prepared the annual IRD and minibar 2017 budget.

Kempinski Hotel & Residences Palm Jumeirah, Dubai Jan'12 – May’ 16

Banquets & IRD Manager

Progressed well within the company, joined as supervisor and stepped up in to an challenging role of Assistant manager, then to an exciting role of Banquets and IRD manager.

-Support career development by training and assigning multi-tasking and managing and motivating Banquet and Room Service team.

Ensure that the team are adequately trained and developed in line with the hotel policy and standerd

Jumeirah group The Meydan Hotel, Dubai Mar'10 - Jan' 12

Mixologist

Part of the Pre-opening team

-Assisting in the beverage and wine service by preparing all cocktails and drinks for guests.

-Setting up the bar, ensuring all requisitions are processed

-Update the wine list.

Fairmont Nile City, Egypt Sep'09 - Feb'10

Restaurant Supervisor

Kempinski Hotel Soma, Hurghada, Egypt Dec'08 - Aug'09

Bartender

Sun International Crown Plaza Red Sea, Egypt Apr'08-Dec'08

Bartender

Steigenberger Aldau Beach Resort, Egypt Sep'06 - Feb'08

Bartender

Obritel Makady Saraya Hotel, Egypt May'04 - Sep'06

Bar waiter

Hilton Taba, Egypt Nov'03 - Apr'04

Bar back

Personal Information:

Marital Status : Married

Military Status : Completed.

Language : Arabic (Mother tongue), English (Fluent).

Driving License : Available (UAE).

Date Of birth : 28 Of June 1980

Certificates

Budget preparation and cost analysis

Team Trainer

Brand Experience coach of Address hotels

Performance Management Intelligence

WSET Level 1

Disciplinary & Grievance

cocktail training

Effective communicational skills

Marketing & Sales Activities

Menu engineering

Pre- opening

Academics:

Technical institute of accounting & computer trade, Egypt

References:

References are available upon request

Contact this candidate