MARK AMEYAW

Columbia/Maryland adg3z1@r.postjobfree.com

443-***-**** www.linkedin.com/in/mark-ameyaw-8b0030138

TABLEAU ADMINISTRATOR

Experienced Tableau Administrator with a proven record for identifying and applying appropriate process and tool enhancements to achieve business process improvements. Collaborative leader and team member with an unwavering job focus and work ethic. Strong interpersonal, written, and verbal communicator with ability to engage and solicit input from all stakeholders and deliver clear solution proposals.

CAREER SUMMARY

Proven 10 years record in platform administration functionalities including Installations, Configuration, Upgrades, Patches, Change Management, Performance, Best Practices, Mentoring, Cluster/Distributed Management, Cache/History Management, User Management, Scheduling.

Ability to lead multiple BI projects in Technical lead role capacity and effectively manage multiple projects which can be termed as Programs Enterprise Business Intelligence and Data Integration architecture and technology road map design and management.

Experience in development of complex reports, dashboards using various relational and agnostic data sources.

Ability to interact with ease both senior organization leadership team and junior support resources in organization and can work as Technical lead/System Administrator/Team mentor.

Project management, client engagement, resource management using Agile and Waterfall methodology.

Experience in setting up COE shared service around data warehousing and business intelligence technologies with a global delivery model.

Experience in setting up and managing an on-shore/off-shore model

Extensive experience in Tableau Administration Tool for Configuration, adding users, managing licenses and data connections, scheduling tasks, embedding views by integrating with other platforms like SharePoint.

TECHNICAL PROFICIENCIES AND TOOLS

Servers Installation, Configuration, Performance Tunning, Sizing, Scaling of services and architecture design.

Security and Authentication - Security design SSO, SSL,SAML, LDAP, an Active Directory.

Migrations and Upgrades - Migrations and upgrades of SAP Business objects and Tableau platforms across different versions.

Tableau Visualization- version 2020.2/2020.1/2019.4/2018.3/10.5/10.0/9.3/9.2/9.1/8.2

Databases - Oracle, Teradata, Hadoop, Ms SQL Server, MYSQL, Ms Access, Alteryx 10.6, AWS Cloud

Content Management - Life cycle management, promotion management, import wizard, upgrade management tool.

Business Intelligence tools - Cognos, Microstrategy, knowledge of SAP netweaver, SSAS, SSIS

I use Alteryx to move data from different data sources like Oracle, SQL server, DBA, Amazon Redshift and then converted them into Tableau Data Extract (TDE).

I have rich experience with SAP and SAS

I have great experience in Python Scripting.

I have rich experience in both Windows and Linux platforms

EXPERIENCE

Viavi Solutions ( Germantown – Maryland) Oct. 2019 - Present

Tableau Administrator

Responsible for Tableau Server Administration functions, upgrades, installations, configuration, License Management, backup of servers and load balancing techniques.

Performed site migration using Export and Import a Site method.

Installed and configured 2020.2.2 Tableau Resource Monitoring Tool (RMT) to monitor the health and performance of the Tableau Server.

Installed and configured 2020.2.2 Tableau Content Migration Tool (CMT) to copy or migrate content between Tableau Server projects.

Performed security configuration including user/ group setup, permissions, security roles, configuration of trusted ticket authentication.

I used Alteryx to move data from SQL Server and Oracle IBM database to Tableau.

Administered user, user groups, and scheduled instances for reports in Tableau.

Used Tableau to pull data from AWS cloud.

Monitored Tableau Servers for its high availability to users.

Used TSM, Tabadmin and Tabcmd commands in taking and restoring backups of Tableau repository.

Participated in meetings, reviews, and user group discussions as well as communicating with stakeholders and business groups.

Provided Infrastructure sizing, Including hardware and software requirements.

Performed maintenance activities like logs cleanup and archiving log files in prescribed intervals, used for Business continuity during a disaster.

Responsible for handling new developments as well as enhancements for existing dashboards.

Responsible for Server administration and performing regular maintenance activity.

Great experience with SAP.

Evaluated database performance issues and executed database optimization.

Generated reports with SQL queries and relevant files.

Analyzed and resolved performance and server based issues.

Axa Equitable ( Charlotte – North Carolina) Jan. 2013 - Sept. 2019

Tableau Administrator

Configure SAML with ADFS on Tableau Server in switching from Airwatch to Tableau Mobile in Intune using ADFS.

Configure Tableau Server to use Local Authentication and Active Directory with SAML configured to authenticate users.

Responsible for Tableau Server Administration functions, upgrades, installations, configuration, License Management, backup of servers and load balancing techniques.

Use Tableau to pull data from AWS cloud.

I used Alteryx to move data from Hadoop, Oracle IBM and SQL Server database to Tableau.

Use Tableau Content Migration Tool for migrating content from one Tableau Server using Local Authentication to a different Server using Active Directory.

Use Site Export/Import method to migrate content from one Tableau Server to a different Tableau Server.

Configure Tableau Server processes to maximize the server Performance.

Prepare test scripts and document user training modules.

Perform maintenance activities like logs cleanup and archiving log files in prescribed intervals, used for business continuity during a disaster.

Provide 24*7 operational support for all production related issues, troubleshooting and system maintenance and ensure maximum uptime of the servers.

Establish and deploy Tableau server architecture to support redundancy and scalability.

Create extracts and publish data sources on tableau server for the users from various databases on green plum use complex joins and validate them by running and tuning long SQL queries.

Schedule data refresh on tableau server for weekly and monthly increments based on business change to ensure that the views and dashboards are displaying the change data accurately.

Set up sites, projects & local user groups as per functional teams of the organization and implement Tableau standard operational process for granting user access and for publishing workbooks, data sources & migration between Tableau Server environments.

As a Tableau Administrator, specializing in Server Worker Nodes Installation & Configuration. Setting up Tableau Primary and Worker Nodes (drivers, patches, command line utilities, etc.).

Disaster Recovery setup, including Backup Primary set up and configuration.

Extensively used Tabadmin and Tabcmd commands in creating backups and restoring backups of Tableau repository.

Setting up active directory on the tableau server for the effortless password management for the single sign on in the Salesforce and to view the embedded dashboards.

Responsible for security configuration including user/ group setup, permissions, security roles, configuration of trusted ticket authentication.

Monitoring of Tableau Servers for its high availability to users.

Great experience with SAP.

Used Python script in our upgrade.

MXD Group (Columbia – Maryland) June 2008 - Dec. 2012

Tableau Administrator

Responsible for Tableau Server Administration functions, upgrades, installations, configuration, License Management, backup of servers and load balancing techniques.

Performed security configuration including user/ group setup, permissions, security roles, configuration of trusted ticket authentication.

Administered user, user groups, and scheduled instances for reports in Tableau.

Used Tableau to pull data from AWS cloud.

Monitored Tableau Servers for its high availability to users.

Used Tabadmin and Tabcmd commands in creating and restoring backups of Tableau repository.

Participated in meetings, reviews, and user group discussions as well as communicating with stakeholders and business groups.

Provided Infrastructure sizing, Including hardware and software requirements.

Performed maintenance activities like logs cleanup and archiving log files in prescribed intervals, used for Business continuity during a disaster.

Responsible for handling new developments as well as enhancements for existing dashboards.

Responsible for Server administration and performing regular maintenance activity.

Evaluated database performance issues and executed database optimization.

Generated reports with SQL queries and relevant files.

Analyzed and resolved performance and server based issues.

EDUCATION

Bachelor of Science, Major: Business Management and Administration

Liberty Palace University/College, Ghana

Contact this candidate