Abdul Vahid

ADDRESS : Farwaniya, Kuwait

E-MAIL : adg3md@r.postjobfree.com

PHONE : +965-********

Civil ID : 288********* - Exp : 20/08/2019

Passport No : M4249832 - Exp : 27/12/2027

TARGET JOB

Target Job Title

Career Level

Target Job Location

Career Objective

Target Industry

Employment Type

Employment Status

PERSONAL INFORMATION

Birth Date : 16 April 1993

Gender : Male

Nationality : India

Residence Country : Farwaniya, Kuwait

Visa Status : Residency Visa (Transferable)

WORK EXPERIENCE

Technical Support Engineer at Alghanim Health Care

Location : Sharq/Kuwait

Company Industry : Healthcare, other

Job Role : Technology/IT

Time Span : June 2016 – Present

Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

Diagnose and troubleshoot technical issues, including account setup and network configuration

Track computer system issues through to resolution, within agreed time limits

Talk clients through a series of actions, either via phone, email until they’ve solved a technical issue

Prepare accurate and timely reports

Ensure all issues are properly logged through Helpdesk system

Research and identify solutions to software and hardware issue

Managing & troubleshooting IP telephony users

Install and configure computer hardware operating systems and applications

Set up new users' accounts and profiles and deal with password issues

Conduct electrical safety checks on computer equipment

To perform medium level operational duties (i.e. File Backups \ Licensing)

Install and configure antivirus solution such as "Kaspersky Business".

Technical Support Engineer at Al Shaya Medical Co., (Al Salam Tower)

Location : Kuwait city, Kuwait

Company Industry : Healthcare

Job Role : Technology/IT

Time Span : Jan 2012 - Jan 2015

Installation & configuration of a company’s computer hardware operating systems and applications.

Install and configure antivirus solution such as "Symantec Antivirus"

Maintenance and monitoring of computer networks and systems

Analysis of call logs in order to discover any underlying issues or trends

Diagnosing and solving hardware or software faults

Testing and evaluating new technology

Performing electrical safety checks on the company’s computer equipment

Following instructions, either written or in diagram form, in order to set up a system or fix a fault.

Troubleshooting with different make and models of printers.

Responding to call-outs in a timely fashion.

Desktop Support Engineer at Lenovo – (India, Pondicherry)

Location : India

Company Industry : IT

Job Role : Technology/IT

Time Span : Feb 2010 - December 2011

Installing, configuring, assembling computer system

Installing and configuring windows

Estimate, prioritize, plan and coordinate testing activities

Develop and apply testing processes for new and existing products to meet client needs

Monitor debugging process results

Stay up-to-date with new testing tools and test strategies

EDUCATION

Graduated in BCA (Bachelor of Computer Applications)

Location : India

Year : 2016

High school (H.S.C) at

Location : India

Year : 2010

(S.S.C) at

Location : Pondicherry, India

Year : 2008

SPECIALITIES

Backup/ Disaster Recovery

Microsoft Windows

IP Camera

IP Phone

Attendance system

Mobile Device

SKILL

IT Infrastructure - Level: Expert Last Used: 3 months or less

VMware - Level: Beginner Last Used: 1 month or less

Office 365/Cloud Services - Level: Expert Last Used: 1 month or less

ERP system - Level: Beginner

Website CMS Data entry - Level: Intermediate

LANGUAGE

English

Level: Expert Experience: More than 8 years Last Used: 1 month or less

Hindi

Level: Expert Experience: More than 8 years Last Used: 1 month or less

Tamil

Level: Expert Experience: More than 8 years Last Used: 1 month or less

Arabic

Level: Intermediate Experience: 4 years or less Last Used: 1 month or less

TRAINING AND CERTIFICATIONS

CCNA (Cisco Certified Network Associate) (Certificate)

Training Institute : IIHT India

Microsoft Certified System Engineer. (MCSE) (Certificate)

Training Institute : IIHT India

: I.T Support

: Intermediate

: Kuwait

: Hardworking, capable individual with superior computer skills seeks a job with Healthcare; Banking; Automotive firms as a I.T Support Engineer to use Four years of experience in IT.

: Healthcare; Financial; Automotive; Retail/Wholesale

: Employee

: Full time

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