Bartender

DARREN DE DIOS

*** *. **** **. *** #**** Phoenix, Arizona, 85008 602-***-**** *******************@*****.***

SUMMARY

•I am seeking new opportunities that will help me develop skills to further my career. To be able to adapt to different work environments and challenges. Positive and performance driven to work with customers to satisfy the needs of the consumer and company.

SKILLS

•Active listening skills, Self-motivated, Adaptive team player, Sharp problem solver, Ability to Work Under High Pressure, Handle multi-task with efficiency, Customer Awareness

WORK EXPERIENCE

Marriott Phoenician

Bartender, Dec 2019 – Present

•Worked different outlets at Phoenician which includes Tavern Restaurant and Thristy Camel Bar.

•Assisted management with inventory and advice on layout menu for drinks.

•Obtained craft cocktail knownledge while being efficient with speed to keep up with demand during peak hours.

•Worked with Micro P.O.S. for room and credit card charges.

Talking Stick Casino

Bartender/Server, July 2018 – July 2020

•Assisted with marketing and advertising (https://youtu.be/0MONw2aMr0E)

•Tending bar on the Casino floor with experience working in banquets.

•Worked different outlets at the Casino which includes Blue Coyote Café, Blue Cantina Mexican Restaurant, Shadows Cigar Bar, Degree 270 Night Club, Orange Sky Fine Dining as well as Release Pool Parties and Concerts.

•Experiences working peak times during the day and night while dealing with a high volume of customers while making cocktails for servers.

•Maintain alcohol pours with compliance of the Casino In-house rules and Arizona Liquor Laws.

•Trained to identify and be vigilant for under-age drinkers.

•Beverage Server for Casino floor during high volume nights while utilizing upselling techniques.

•Worked with Agilysys P.O.S. for transactions.

Trails End Bar & Grill, Phoenix, Arizona

Bartender, Apr 2018 – Jan 2019

•Consistently keep bar and work areas sanitary in compliance with bar standards for local, state and federal laws.

•Provide fast, friendly professional service to all resort guest and beverage servers.

•Confirm accuracy of orders against requisitions.

•Stocked and manage bar supplies and equipment, replenished products as needed.

•Employee of the Month (May)

•Served as my own bar back and food runner while maintaining constant sales at tending the bar.

•Trained 2 brand new bartenders on all aspects of the job from drink preparation and knowledge to building customer relations and upselling techniques.

•Worked with Golf Now P.O.S. for transactions.

Aloft, Tempe, Arizona

Front Desk Agent, Jan 2018 – Apr 2018

•Provided excellent customer service to all customers and guests. I was also responsible for helping with the daily operations.

•Worked in a fast paced modern environment, while maintaining a high level of customer service.

•Not limited to bar-tending and Housekeeping to keep up with operations.

•Worked with various software such as LightSpeed, Micros, Word and Excel.

Legacy Golf Resort, Phoenix, Arizona

Night Auditor, Jun 2017 – Jan 2018

•Handling duties of a guest service agent and accounting duties during the overnight shift. Used various computer applications to launch and complete the auditing process. Using computer software Opera.

Guest Services Associate, Apr 2017 – Jan 2018

•Responding to guest's needs while maintaining contact with Housekeeping and Engineering for guest satisfaction

•Responsible for the Guest Services function of the resort.

United States Navy, Norfolk, Virginia

Navy Airman, Feb 2013 – Feb 2017

•Performed and exceed in 100 inspections and over 700 man-hours on maintaining corrosion control on aircraft.

•Maintained aircraft readiness for 864 mishap-free flight hours in support of Operation ENDURING FREEDOM

•Managerial experience of 3 for upkeep of work-spaces.

•Effective decision-maker in high-pressure environments.

EDUCATION

Cesar Chavez, Phoenix, Arizona

High School Diploma, Jun 2011

CREDENTIALS AND LICENSES

•OSHA 1910

•Food Handlers

•Title 4 Basic Liquor Law Training

•Gaming License Class III

•Alcohol Awareness training for sovereign nation (Native American Reservation)

REFERENCES

•Keanu Parra Director of Operations (Aloft Tempe)Cell: 602-***-****

•Abbe Penman Food and Beverage Supervisor (Talking Stick Resort) Cell:480-***-****

•Robert Lee Petty Officer 2nd class Supervisor (United States Navy) Cell: 561-***-****

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