Engineer Manager
Resume:
JAMES CORL
www.linkedin.com/in/jdc****
*******@*****.***
Seattle, WA 98118
SPECIALTIES: SERVER & SYSTEMS ADMINISTRATION; CONFIGURATION MANAGEMENT; SECURITY/PATCHING/VULNERABILITY MANAGEMENT; ENVIRONMENT PLANNING/MANAGEMENT, IT RISK & AUDIT; LOGGING & MONITORING; BUILD/DEPLOYMENT; PERFORMANCE TESTING; VIRTUALIZATION; SYSTEMS INTEGRATION; AUTOMATION; DISASTER RECOVERY; DATA MINING; PROCESS MAPPING; ENTERPRISE SYSTEMS SUPPORT
ADMINISTRATION: WINDOWS (ALL GENERATIONS), AIX UNIX; RED HAT LINUX; SATELLITE; YUM; AD & LDAP; EXCHANGE; VMWARE; FIREWALL; COGNOS; ORACLE; MS TEAM FOUNDATION SERVER; SQL SERVER; SHAREPOINT; HP ALM/PERFORMANCE CENTER/QUICK TEST PRO/UFT; CONTROL-M; GIT/BITBUCKET; NAGIOS
LANGUAGES: BASH; PYTHON; POWERSHELL; VB/VBSCRIPT; HTML; JAVASCRIPT; PHP; XML; SQL (ALL; T-SQL, PL/SQL, ETC.) PROFESSIONAL EXPERIENCE
BARCLAYS, WILMINGTON DE CONTRACT (THROUGH TEKSYSTEMS) JUNE 2016 - DECEMBER 2019 Sr. Unix Server Administrator
Built, Maintained, Decommissioned, & Supported Red Hat Linux (RHEL5; RHEL6; RHEL7) and AIX (6.1) Servers
Managed Patching & Vulnerability Management in all Environments (DEV to PRODUCTION/DR)
Drove Configuration, Change, & Incident Management processes for the Unix Team
Streamlined/Rolled-out Production Linux Patching Process across the Enterprise
Directly Supported Production Incidents to Resolution
Responded to Production Alerts, including troubleshooting of incidents in real time
Configured and Managed Monitoring Tools for new and existing hosts
Reconciled Unix Estate and Maintained Configuration Management Database (CMDB)
Maintained Unix Security Policy against Corporate Standards with full accounting to IT Risk & Compliance
Managed Red Hat Satellite Channels & Servers / Updated Host Configuration in Support of Transition to Yum
Wrote/Executed Multi-Purpose Data Mining Scripts in BASH to Collect Key Host Attributes Dynamically
Coordinated Work across 35 Infrastructure & Stakeholder Groups
Supported Virtualization of Linux Servers using VMWare products (in addition to Physical Estate)
Coordinated Alignment of Unix Team to Standard Tools and Processes
Implemented GIT/Bitbucket for UNIX Team scripts & deliverables
Documented Key Processes & Procedures in Confluence Articles
Developed Predictive SQL-Based Reporting for Impact of Patching against scheduled jobs (from Control-M DB)
Designed/Built/Rolled-out App for Self-Service Scheduling of Patching by Owners (PHP/PostgreSQL) JPMORGAN CHASE, WILMINGTON DE CONTRACT (THROUGH TEKSYSTEMS) APRIL 2015- SEPTEMBER 2015 PERMANENT SEPTEMBER 2015 - JUNE 2016
Sr. Systems Administrator
Installed, Configured, and Administered Cognos & Apache Services on AIX
Served as L3 support for L2 and App Dev Teams for Issue Escalation & Resolution
Performed OS Monitoring and Administration Tasks on AIX LPARs hosting Cognos
Installed Patches / Managed Server-side File System Objects & Application Settings
Recovered from Production Outages and Advised Senior and Executive Management on Recovery & Mitigation
Integrated Cognos with Workstation Apps including Series 7 and Version 10.2.1 Tools
Standardized deployment processes across all environments in Migration Path (e.g. DEV, QA, PROD)
Trained offshore teams and new personnel in custom processes for deployment and systems administration
Transitioned ownership of infrastructure and documented current state from outgoing build engineer
Stood up safeguards such as Data Source, Directory, and Content Back-Ups for Major Incident Recovery
Mapped Cognos Content Store DB Schema (unsupported by IBM) and stood up SQL-Based Reporting
Managed scheduling using Control-M against Cognos for a high number of Infrastructure & Stakeholder Groups
Designed Metadata Models and deployed Packages using Framework Manager
Designed and administered application security roles
Directly supported IT Risk & Compliance Processes and Audits
Customized and deployed Bash Scripts to automate deployment and cube build tasks
Created Custom automated reporting solutions using MS Excel, Access, and VBA WALGREENS, CONSHOHOCKEN, PA CONTRACT (THROUGH TEKSYSTEMS) OCTOBER 2011- JANUARY 2015 Sr. Systems Engineer
Developed / Implemented automated frameworks for Automation Testing, Performance Testing, Team Planning, and Status Reporting accounting for end-to-end Processes
Designed and built framework for enterprise-wide Metrics Reporting processing inputs from ALM and PlanView across all lines of business
Developed scripts for Automation Testing, Performance Testing, and Data Manipulation
Managed planning, scripting, and execution of Automation and Performance Testing, analyzed and enriched results with business data, and reported results to senior IT and Business leadership
Implemented custom processes for Testing, Traceability, Release, and Defect Management and customized supporting control systems (TFS and ALM)
Developed and implemented standard end-to-end QA Processes supporting entire SDLC
Audited to standards and processes to ensure compliance of QA Team; drove remediation
Designed and implemented test environments supporting complex architecture
Authored technical documentation for implemented processes, reporting, and data management solutions
Served as Organizational Lead for Quality Engineering Team supporting ongoing development of a Production EMR System that is enhanced regularly
Sr. Test Lead (October 2011 – December 2012)
Served as Organizational Lead for QA Test Execution Team, including offshore and onshore resources
Worked as a Test Lead on several projects, while delegating and coordinating the work for other concurrent projects and efforts
Planned project schedules and resource allocation for Quality Assurance deliverables supporting SDLC “womb- to-tomb”
Developed and implemented standard end-to-end QA Processes supporting entire SDLC
Implemented Test Design standards with an emphasis on automation, and managed design of automated regression scripts
Worked with cross-functional teams to drive Quality Assurance processes, including Stakeholders, Business Analysts, Project Managers, Developers, and QA
Administered ALM (Quality Center) across all modules, including Project Customization & Workflow WELLS FARGO ADVISORS, ST. LOUIS, MO CONTRACT (THROUGH TEKSYSTEMS) SEPTEMBER 2010- SEPTEMBER 2011 Sr. Systems Administrator
Administered Quality Center across all modules, including Project Customization & Workflow
Supported integration of Quality Center with Quick Test Pro and other third party automation tools
Created custom reporting solutions utilizing SQL, MS Excel, Access, VBA, and Quality Center Standard Reports
Mapped and implemented Configuration and Change Management processes
Authored technical documentation for implemented processes, reporting, and data management solutions
Created custom applications to manage data integration between systems
Supported enterprise-wide testing activities throughout all phases of testing PRIOR EXPERIENCE
Systems Engineer (Contractor, Ciber Inc.), The Boeing Company, Seattle, WA, May 2008 - May 2010 Tech Trainer, SPSCC, Olympia, WA, December 2007 - May 2008 Project Manager, Quest Diagnostics, January 2006 - December 2007 Systems Administrator, Quest Diagnostics, September 2001 - December 2005 Consultant, Software Professionals, Deptford, NJ (September 2000- September 2001) Consultant, Independent (May 2000- September 2000) Applications Trainer, Knowledge Alliance (April 1999- April 2000) Novell Print Administrator, Progressive Business Publications (April 1998- March 1999) Specialist, United States Army, Babenhausen, Germany (April 1995- March 1998)
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