Assistant Customer

Kimberly Grammer

931-***-**** ************@*****.*** Lynchburg,TN 37352

Summary

Technologically- savvy, strong- willed individual with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down customer problems to develop effective solutions. Skills

● Compassionate patient care

● Medication management

● Adaptable under pressure

● Meal planning

● Client relationship management

● First aid and CPR trained and certified

● Household organization

● Medication administration

● Wound care

● Database management

● Housekeeping

● Client satisfaction

● Cash management experience

● Spreadsheet management

● Meal preparation

● Proper phone etiquette

● Coordination skills

● Computer training (5 years)

Experience

Personal Care Assistant

SunCrest Healthcare Inc. Manchester, TN Sep. 2020-Oct. 2020 Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness. Also, provide and gather enough information to communicate and send info to insurance and healthcare providers.

Direct Support Professional

Skills Development Services Tullahoma, Tennessee Aug. 2018- Aug. 2020

● Assisted individuals with mental and physical disabilities maintain and learn to live a healthy and productive lifestyle by bringing them out into the community and helping them build relationships that they could keep and cherish. Cashier/Cook

Woodard’s Market and Deli Lynchburg, Tennessee Sep. 2016-Nov. 2019

● Assisted with purchases, locating items, train new employees, taking customer orders, cooking food, maintaining safe and keeping safe counted, go into computer system and manage accounts as well as set prices, provide outstanding customer service.

Education and Training

High School Diploma

Shelbyville Central High School Shelbyville, Tennessee May 2016 BBA: Criminal Justice/ Forensics

American Intercontinental University Schaumburg, Illinois Expected in 2024

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