Community Manager

Berit Dahl

Phone: 206-***-****

************@*****.***

Background

Results-oriented professional with over six years of experience in marketing, sales, operations, and project management roles. Seeking a position where I can utilize my communication background, interpersonal skills, and creativity to have a positive impact on the team. I thrive in a collaborative and challenging environment where I can be counted on to be thorough, organized, and passionate. Community Manager, Project Bionic, 2019-Present

● Respond to comments and DMs on Facebook, Instagram, Twitter, and LinkedIn, while maintaining brand voice on behalf of a variety of brands. Also conduct reputation management by responding to reviews and write some social copy.

● Monitoring client reputation on review sites. Maintaining client voice and branding in all communications

● Clients include Nalgene, Almond Roca, Taco Time NW, Amazon Handmade, and 20+ more. Marketing Director, Aslan Brewing Company, 2016-2019

● Led team in strategic partnerships, media campaigns, events, daily operations, non-profit collaborations, and development of a rapidly growing brand. Oversaw the daily social postings for 2 social media accounts; combining copy, graphic design, photography and videography. Managed website SEM, paid Google ad words, and paid social. Facilitated professional growth among team members with regular 1-on-1s, quarterly assessments, and constructive feedback. Directed a team of 4 employees as well as large teams of volunteers on event days.

● Spearheaded the upkeep and evolution of internal processes. Constantly evolved how the team worked as the company and customer base grew. Transitioned internal content production processes from working one day in advance, to two days in advance, to a week in advance, to two weeks in advance, utilizing a rolling content creation process combining content calendars, image curation, copywriting, graphic design, photography and videography. Account Manager, Tagboard, 2014-2016

● Managed enterprise clients for a dynamic software company. Daily B2B experience. Administered sales pitches to inquiring companies in person, on-phone, and via video stream. Worked closely with dev. team to ensure client satisfaction.

Local Market Specialist, Porch, 2013-2014

● Managed Porch professionals on the East Coast. Educated residential contractors about Porch and its relationship with Lowe’s Home Improvement. Handled multiple accounts though daily phone communication. Heavy outbound phone sales.

Education

University of Arizona

B.A. in Communications 2007-2011

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