Manager Program

Tarun Jain, PMP, CSM, SAFe *

Houston, TX •www.linkedin.com/in/jaintarun20 • 251-***-**** • ******@*****.***

SENIOR GLOBAL PROGRAM MANAGER

Transformational leader with 15 years of experience managing large scale, client driven solutions.

Accomplished professional skilled at developing revenue driven client relationships (Fortune 500 clients) and delivering complex multi-million dollar programs (Portfolio $40M).

Specializing in Portfolio/Program planning, Digital Transformation, Strategy & Consultation, Agile Adaption, product development & Go-Live, Vendor Negotiations, Risk Analysis & Management, Stakeholder Relationship, Application Development, IT Cost Optimization, Cloud Migration.

PROFESSIONAL EXPERIENCE

Black Knight, Inc, Houston, TX Senior Program Manager (October 2014 - Present)

Leading provider of integrated software, data and analytics solutions

Direct daily operations, drive business and technology (digital) strategy, lead process improvements keeping client and business goal in mind, Oversee global project and used best practices and metrics to obtain desired results. Served as an important member of the leadership team and carried P&L accountability ($40M).

Key Achievements:

Achieved $4M in new business for 2019 with Fortune 500 Client Wells Fargo (Revenue $30M).

Led several strategy engagements in Black Knight practice on Cloud, Digital Transformation and SaaS products. Migrated 2 enterprise products to cloud using AWS.

Created and implemented go to market strategies for 2 products generating $3.4M revenue till date.

Established Corporate IT PMO consolidating project management resources (23 on-shore/off-shore staff)

Instituted the roll out of agile methodologies for the entire organization. Created 100% PMO processes (Agile/Waterfall) resulting in $4M savings.

Oversee IT Portfolio governance of $100M in IT spending annually including 150+ projects.

Implemented Demand Management/Capacity Management partnering with various groups for prioritization, estimation, approval and planning for all IT programs.

Built an organization Change Management discipline within the organization to leverage for program wide changes on business or IT side.

Increased project closer rate by 18% from 2015.

NTT Data, Inc, Jacksonville, FL Program Manager (July 2013 - October 2014)

Global IT Innovator delivering technology-enabled services and solutions to clients

Directed major global healthcare projects and led cross functional teams of programmers, testers, product managers and analysts in US and India (across 4 time zones). Initiated innovative software systems and application projects ranging from $250K to $5M. Defined project management processes, scopes and requirements for projects up to $5M; met KPI's, success criteria and milestones.

Key Achievements:

Generated $10M in revenue by delivering 2 products to market.

Improved productivity by improving processes and leveraging in house QA and Engineering talents saving over $1M.

Provide strategy development and solution development to support new business activities and existing client relationships.

Launched the first-ever Program Management Office and implemented agile (Scrum) for all new projects and created PMO processes.

Consulted with business units and corporate stakeholders to identify pain points, understand system failures and developed PMO processes to enhance productivity and improve efficiency in troubleshooting and developing technical solutions.

CSS Health Technologies, Inc, Mobile, AL Technical Executive (June 2009 - July 2013)

Full service provider of IT healthcare solutions

Led enterprise wide company initiatives, gaining credibility with all stakeholders throughout large re-architecture effort. Directed efforts cross functionally with product management, operations and support groups as well as executive management to strategize, plan develop and execute various projects. Oversaw all technical aspects of web based projects; created estimates, schedules, documents and guides for contractors, vendors and consultants. Provided solutions to client pain points, moving between agile and waterfall approaches when necessary.

Key Achievements:

Generate $5.6M in revenue by launching 2 products (EHR and Financial) in 5 hospitals.

Saved over $1M by starting off-shore division in India.

Achieved 50% reduction is operating cost for software projects.

Converted legacy application to web-based applications using .Net (C#).

Aaron Oil Company, Inc, Mobile, AL IT Manager (April 2001 - June 2009)

Managed and transformed the entire IT department, training team members in IT infrastructure, policy and procedures, and new technology; reduced costs and increased profits. Led the conversion of the company database to C# by porting the code from Visual Basic to C#. Wrote test plans for the billing department to test the software.

Key Achievements:

Saved the company $250,000 on maintenance fees by creating a web based (C#) enterprise application resulting in elimination of 150 DOS based programs.

Achieved 100% automation of billing process which resulted in invoices being paid 14 days faster.

Automated data entry processes by importing data from different sources, allowing easy access to the information.

EDUCATION

Bachelor of Science in Computer Science University of South Alabama, Mobile, Alabama

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