Aluizio Couto

Northridge CA *****

818-***-****

adg38k@r.postjobfree.com

https://www.linkedin.com/in/aluizio-couto-629622101/

Accomplished IT professional with over 15 years’ experience and demonstrated success in network Infrastructure, Project Management, implementation, servers, workstations, peripherals, Network security, staff coaching, and support.

KEY ACHIVEMENTS

● Established a banking network infrastructure from the ground up including internet banking

● Recognized by senior management for the research and implementation of applications that reduced operational costs

● Preserved assets by putting into effect a business continuity program, including disaster recovery and remote management

● Upgraded servers, workstations, imaging servers, ATM machines and peripherals

TECHNICAL EXPERTISE

●Microsoft Servers and workstations ● Intrusion Detection Systems ●Imaging Systems ●IP Telephony● Network security ●Microsoft Office Systems ●IBM, HP and Dell Servers● Project planning and implementation ● Symitar and Episys System ● Active Directory ● File Handler

PROFESSIONAL EXPERIENCE

IT Administrator

David Morse & Assocites DMA -3/2018 to 3/2020

Responsible for all aspects of company network, including firewall and security. Maintenance of 8 windows physical servers and 4 VM servers, Managed two help desk technicians, upgraded servers by planning, testing, evaluating, troubleshooting and installing enhancements. Management of help desk ticketing system Maintain documentation and procedures. Work with company managers and directors to fulfill company needs with proper technology and staff training.

Company Confidential (contract) - 1/2018 to 3/2018

COSULTANT

This is a food distribution company with 30 employees and one technician, I Audit company IT department and network including servers, workstation, firewall and suggest actions to improve systems security, hardware and software upgrades, software licensing, IT procedures and inventory management.

Universal City Studios Credit Union, 2008- 2017

Information Technology Administrator

Provided full scope help desk support for 22 workstations as well as technical support for more than 5000 credit union members

Maintained IT networks, servers, and security systems for optimal performance and organizational effectiveness

Built a banking network infrastructure from the ground up including internet banking

Upgraded the credit union financial systems and vendors network according to Government regulations.

Upgraded the credit union servers and workstations including hardware and software.

Managed three technicians and 2 programmers

Contractors State License Services, North Hollywood, CA, 2003-2007

Information Technology Manager

Provided technical support for over 150 remote users in 35 locations

Managed six technicians and two programmers

Recognized by senior management for the research and implementation of a VOIP phone system that reduced operational costs by 40%

Led the effort of coordinating resources, budgets, and timelines to successfully and efficiently implement the Windows 2003 domain.

Preserved assets by putting into effect disaster recovery and back up procedures for IT security, as well as virus protection.

Created and designed an inventory management system to better track and maintain company resources.

CERTIFICATIONS & TRAINING

MCSE, MCDBA, CCNA, A+, COMPUTER FORENSIC INVESTIGATIONS, MANAGEMENT

EDUCATION

BA, Information Technology

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