Diane Bradley
**** *** ****** ***** ******, TX. 512-***-****
adg36j@r.postjobfree.com
Career Objective:
Seeking a position in a team environment where I can be an asset working to achieve a common goal to deliver quality products and services.
Relevant Experience:
Responded to inbound and out-bound calls in a dynamic fast paced environment.
Worked in the production office, managed installation, tracked orders and resolved real time escalations.
Effective listener, talks with customers at length to evaluate specific areas of concern.
Documented information gathered from the customer and updated internal systems.
Strong working relationship across departmental lines.
Brand ambassador, promoted products and services.
Partnered with colleagues to hand off warm leads to sales associates to help with quotas.
Pulled, staged Installs for next business day, Appliances, Millworks, Plumbing, and Flooring.
Followed up with vendors, suppliers, distribution center for product availability.
Walked through post installations with customers for final approval and/or follow-up.
Assisted customers with policies and procedures, navigation through the online ordering process and in store purchases via telephone and email.
Served as liaison for co-workers focused on improving moral and work relations.
Partnered with community stakeholders for safety initiatives coordinated monthly and annual events.
Personal Strengths:
Detail Oriented
Flexable
Professional
Dedicated
Teamwork
Trainer
Employment:
Lowe’s Home Improvement, Austin, TX Installs Sales Coordinator 3/2006 - 9/2020
Golden State Photography, Van Nuys, CA Territory Mgr 2/2001 - 12/2005
Polo Ralph Lauren -Flag ship store A+, Gilroy, CA Group Mgr 11/2001 -12/2004
Legato Systems, Palo Alto, CA Premium Support Acct Mgr 2000
Oracle Corporation, Redwood City, CA Acct Mgr 1996 - 2000