Vmware Manager
Resume:
Gagan Shrestha
804-***-**** adg35t@r.postjobfree.com
https://www.linkedin.com/in/gagan-shrestha-b36a831b5/
SUMMARY
Over 9+ years’ experience managing server infrastructures and data-center operations across multiple platforms. Effectively plan, install, configure, and optimize IT infrastructures to achieve high availability and performance. Experience on analysis, administration, and support of VMWare Horizon View VDI, thin clients, and other VDI-related technology. Experience on configuring VM's on ESX Server and installing hosts and Migrating Virtual Machines across various VMware ESXi Servers. Responsible for testing all ESXi and vCenter patches and upgraded before deploying to Production systems.
Published desktop for over 1500 users, installed on VMware ESXi 5.0 and physical environments, supporting over 5000 users worldwide.
Designed, Implemented, and troubleshooted VMware vSphere ESXi 4.1/5.0/6.x environments
for consolidating servers project consisting of an environment of 500+ servers
Extensive knowledge on VMware ESXi Server security tasks creating and applying Roles and Permission within Active Directory Users and Groups, configuring vMotion, Resource Pool, and DRS, HA Cluster, cloning and migrating VM machines. Experience in vRO, vCenter and vRA integration.
Knowledge on Linux environment and VMware vblock. Experience in Configuring Networking on Standard vSwitch, Distributed vSwitch.
Capable of administering/configuring iSCSI, NAS and NFS storages and Familiarity with RAID concept.
Experience in WINS, DNS, DHCP, Virtual Server Administration, and Patch Management on Microsoft Windows Servers.
Experience in migration of servers P2P, P2V and V2V by using VMware Converter.
Experience in analyzing and troubleshooting Microsoft Windows Server hardware, Software applications and clustered environment issues.
Extensive experience in managing Data Center environment with Administering, Installing, and Troubleshooting Microsoft Servers and ESXi Hosts.
Experience in WINS, DNS, DHCP, Virtual Server Administration, and Patch Management on Microsoft Windows Servers.
Extensively worked with Windows NT 2003/2008/2008R2 server architecture and administered
them successfully on HP/Compaq, Dell PowerEdge, IBM xSeries Hardware Platforms
TECHICAL SKILLS
VMware VSphere ESXi 4.0/4.1/5.1/5.5/6.0/6.5
VMware vCenter 4.0/5.0/5.1/5.5/6.0/6.5
VMware Horizon View 5.X/6.X/7.X
VM VMotion, VMware View, VMware Workstation, VMware Player
Windows Server 2000/2003/2008/2012/2016
Windows XP/7/10, Red Hat Linux, Unix, Ubuntu
Hyper-V
IIS, TCP/IP, DNS, DHCP, WINS, Active Directory, SMTP, FTP, LDAP, POP3, VPN & VLAN
PowerShell, PowerCLI
SQL Server 2008/2008 R2/2012/2014
Microsoft Exchange 2007/2010/2013/2016
EDUCATION
BELLEVUE UNIVERSITY Omaha, NE
Associate Degree in Computers 1995-1997
PROFESSIONAL EXPERIENCE
Altria Richmond, VA
VMware VDI/Horizon Engineer SEP 2017 – Present
Deployed VMware Horizon VDI Instances and creating over 5000+ desktops by building an entirely new infrastructure of Horizon View 7.x also integrated with existing Infrastructure.
Monitored and managed VMware ESXI clusters in multiple data centers.
Installed and configured VMware Horizon VDI.
Deployed and managed 1,000 + Microsoft Intune, Mobile Device Management, (MDM)
Responsible for oversight, management and development of Tier 1 & Tier 2 support teams, collaborate with internal IT departments to create best practices supporting Microsoft Intune, Azure and O365 Cloud customers
Deployed VMware Horizon VDI Instances and creating over 10,000+ desktops by building an entirely new infrastructure of Horizon View 7.x also integrated with existing Infrastructure.
Created VDI Golden Images.
Installed and configured VMware Horizon VDI View Connection Servers (Standard & Replica).
Provided Tier 3 support for VMware Horizon View VDI and Windows.
Proactively maintained VMWare Horizon View VDI platform, including notifying and working with necessary infrastructure support teams.
Testing, finding issues and fixing whenever the new version of Horizon components released for testing by engineering team
Improved and enhanced VDI infrastructure through automation and scripting
Reviewed operational and organizational changes, assess how these changes will affect the server environment and incorporate the changes into the system architecture, as needed
Opened tickets with VMware vendor and Troubleshoot issues coming in horizon VDI desktops
Created Golden Images. Updated patches for the master Images and the Desktop pools.
Created and Published RDSH desktop pools by session-based desktops to end users.
Translated complex business requirements into business proposals.
Implemented VDI (Virtual desktop infrastructure) technology using VMware VIEW / Horizon 6.X / 7.6
Expertise level in thin provisioning, VMFS expansion, RAID technologies
Hands on experience in updating / upgrading ESXi servers, Virtual Center servers and windows virtual machines using VMware Update manager and manual upgrades for Patching
Expertise level and experience in working with vMotion and Storage vMotion technology
Extensively worked on requirements analysis, planning and Implementation of all software upgrades and roll outs within VDI ecosystem.
Upgraded view components – connection/composer/security servers.
Built Appstacks and writeable volumes using AppVolumes.
Configured Resource Pool, Alerts, Alarms and Migrated Virtual Machine using PowerCLI
Profile Management using VMWare User Environment Manager/Dynamic Environment Manager UEM/DEM
Created, Tested, and maintained Group Policies used to configure the virtual desktops
Monitored, tuned, and troubleshoot the VDI environment using vRealize Operations Manager for View
Worked with the infrastructure team in support of the vCenter hosting the VDI environment.
Interacted with end users to understand workflows and requirements to troubleshoot issues and optimize the end user experience.
Presented and introduced VDI solutions and topics to non-technical audiences.
Configured Resource Pool, Alerts, Alarms and Migrated Virtual Machine using PowerCLI
Performed testing, deploying patches, application packaging, and configuration management using SCCM
Rochester Public Utilities (RUP) Rochester, MN
Vmware VDI/Horizon Engineer July 2015- Aug 2017
Analyzed, administered, and supported VMWare Horizon View VDI, thin clients, and other VDI-related technology.
Deployed VMware Horizon VDI Instances and creating over 10,000+ desktops by building an entirely new infrastructure of Horizon View 7.x also integrated with existing Infrastructure.
Created VDI Golden Images.
Installed and configured VMware Horizon VDI View Connection Servers (Standard & Replica).
Provided Tier 3 support for VMware Horizon View VDI and Windows.
Proactively maintained VMWare Horizon View VDI platform, including notifying and working with necessary infrastructure support teams.
Escalated and drove issues related to the Horizon Platform.
Closed all support requests tickets in a timely manner with a focus on customer satisfaction.
Actively involved and participated in the planning and design expansion of VDI for additional use cases while scaling infrastructure to maintain peak performance.
Test, troubleshoot and deploy applications, upgrades and operating system security updates in the virtual desktop environment while working with application teams to minimize user impact.
Managed ThinApp and AppVolumes application delivery technologies.
Created, Tested, and maintained Group Policies used to configure the virtual desktops.
Monitored, tuned and troubleshooted the VDI environment using vRealize Operations Manager for View.
Performed other BAU work such as patching/upgrading as well as project support for items such as the Windows 7 to Windows 10 migration.
Responsible for L4 & L5 support for all server related issues, operation and maintenance of Windows, VMware ESXi, Backup, Network
Work with Software vendors to provide optimum system performance and availability
Support Active Directory (maintenance, upgrades, Group Policy, troubleshooting) and changes to meet the clients growing needs of Windows servers management and administration
Consultant for a Server Consolidation and Infrastructure setup project consisting of following: Clustered VMware ESXi on HP DL380 G6, Virtual Center, VMotion, VMware HA, DRS, Virtual Machines templates, Sysprep, etc.
Expertise in PowerShell scripting (Automated tasks, Deployment, Active Directory)
VISA San Francisco, CA
VMware/Windows Admin Feb 2013 – June 2015
Provided Tier 3 support for VMware Horizon View and Windows
Coordinated with Offshore and responsible for Maintaining, configuring and Supporting VMware Virtual Infrastructure.
Monitored performance of Virtual Machines and performing essential Virtual Desktop infrastructure maintenance tasks using VMware VSphere 5.0.
Monitored and managed VMware ESXi clusters in multiple data centers
Upgraded ESXi hosts to ESXi 5.0 and VMWare tools in the virtual machines
Proactively maintained VMware View platform, including notifying and working with necessary infrastructure support teams.
Escalated and drove issues related to the Horizon Platform
Involved in various L1 and L2 related activities in Windows Servers and Virtual Desktop Infrastructure
Built, Deployed and Configured VMware Guests for Windows 2008 R2, Windows 2008 and Windows 2003Servers
Windows OS build, IP Configurations, Domain Builds, Active Directory Site Builds, GPO, and Support and administration
Symantec Endpoint Protection, Installation, Configuration, Custom Client Package build and remote/local deployments Windows Server 2008 64bit Domain Controllers, DHCP, DNS and KMS Servers
Installed and configuring windows 2003 and windows 2008 server.
Installed latest support packs releases and hot fixes from Microsoft by using WSUS
Maintained reliable, secure, and high performing systems in a multi-domain, multi-site Windows Active Directory environment.
Worked on provisioning of users using Active Directory (ADDS) and Group Policy (GPO
Responsible for operational support and maintenance of 2,900+ Windows 2012 and 2008 servers located globally, running Microsoft Windows, includes server builds, monitoring, configuration, and ongoing maintenance of servers
Performed testing, deploying patches, application packaging, and configuration management using SCCM.
Performed troubleshooting of DNS, DHCP, IIS and Active directory.
Managed users, groups, and computer accounts for the enterprise network using AD
Deployed the Windows Server 2008 R2 operating system using a Microsoft Deployment Toolkit (MDT) and Windows Automated Installation Kit (Windows AIK).
BBVA Compass Bank Birmingham AL
Windows/Vmware Systems Administrator June 2011 – Jan 2013
Monitored performance of Virtual Machines and performing essential Virtual Desktop infrastructure maintenance tasks using VMware VSphere 5.0.
Involved in various L1 and L2 related activities in Windows Servers and Virtual Desktop Infrastructure
Performed routine activities of system administration, Provisioning, and deployment of new Virtual machines.
End to End coordination of Microsoft Security Patch Rollouts on Client Infrastructure.
Troubleshooting software distribution and deployment related issues in SCCM and SCOM.
Involved in the BAU activity resolving the user related issues within the SLAs through CA Service Desk ticketing system
Scripted /Automated Windows Server using Microsoft VB Script and PowerShell.
Build Windows Server 2008R2/ 2012, Managing Windows 2008 networking and print services.
Virtualization of Windows Servers using Microsoft Virtual Server 2005, VMware ESX and Hyper-V.
End to End coordination of Microsoft Security patch rollouts on Retails Windows Component of the client infrastructure.
Upgraded Managed Receiver 4.3 for windows, 12.1 for Mac users, company, or BYOD machines
Communicated with different team members of different departments to update and apply new patches Familiar with Tricerat, opted for active directory profile management, folder redirection Experienced in Service Now (SNOW) ticketing software
Experienced with RES workspace Software, implemented, and accessed for data collection, profile management and alert management etc.
Introduced login VSI and login PI, incremental in testing of server performance, Session slowdowns and hosted virtual machine
ITIL Best Practice Implementation including SLA adherence and MTTR.
Upgraded ESXi hosts to ESXi 5.0 and VMWare tools in the virtual machines.
Setup of SCOM monitoring for servers to track availability.
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