Asadullah Shafique

**** ****** ***

Triangle, VA 22172

adg34u@r.postjobfree.com

703-***-****

Objective

Effective and communicative hotel manager with 4+ years of professional experience in a hospitality business. Eager to work in hospitality to ensure seamless daily operations and offer experience exceeding guest expectations. In previous roles boosted annual revenue and improved the hotel’s TripAdvisor and Google ratings from 3 to 4 stars on a 5 point scale.

Work Experience

Manager on Duty

Kellogg Conference Hotel, Washington, DC.

2017-Present

Interviewed, selected, coached and supported associates, ensuring they performed in accordance with the established hotel standards and values.

Resolved customer complaints and anticipated potential problems by reviewing and monitoring operational issues, business flow, and associate performance.

Cooperated with the sales staff to discuss and implement sales strategies to improve occupancy levels and revenues.

Created specific, measurable, achievable, realistic and timely action plans to remedy guest service deficiencies.

Managed operations with team of 25 personnel in Front Desk, Housekeeping, Engineering and Conference Services.

Got 3 promotions in 4 years.

Awarded 3 times as Employee/ Manager of the month.

Worked as Accounts Receivable Specialist as well.

Managed billing and invoices for guests.

Assisted Revenue Manager with extranet website payments and setting up policies.

Regular Medical Doctor

Daurl Sehat Hospital, Karachi, Pakistan

2014-2016

Worked in ER, ICU and Pediatrics Department as a Regular Medical Doctor.

Education

MBBS (Bachelor of Medicine and Surgery)

Liaquat College of Medicine and Dentistry

University of Karachi, Karachi, Pakistan

2014

Intermediate

Bahria College Karsaz, Karachi, Pakistan

2008

Matriculation

Beaconhouse School System

Karachi, Pakistan.

2006

Skills

Executive Team Leadership

Communication

Hotel Operations

Multitasking

Computer Geek

Prioritizing

Problem Solving

Project Management

Time Management

Staff Training

Customer Relations

Quick Learner

Interests

Playing Music

Movies

Comics

Gaming

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