JAMES C. BENNETT

310-***-****

adg33j@r.postjobfree.com

Chaska, MN, 55318

https://www.linkedin.com/in/theoneandonlyjamescbennett/

SUMMARY

Hands-on IT management professional with customer-service focus. Proactively developed right-sized solutions for small businesses and global Fortune 500 enterprises. Proven experience with on-prem, cloud, and hybrid infrastructure technologies, as well as networking. An understanding, innovative team-builder who gets results by empowering colleagues. Expertise in:

Infrastructure Management Policy and Procedure Compliance and Audit

Network Management Continuous Improvement Change Control

PROFESSIONAL EXPERIENCE

McKNIGHT FOUNDATION, Minneapolis, Minnesota April-October 2020

Interim Director of Information Technology, as Consultant for Robert Half

Lead a team of two IT professionals and a managed service provider, and provided hands-on server, virtualization, and network support.

Addressed need for improved collaboration tools by implementing changes to the existing SharePoint environment and initiating a project to migrate to Microsoft 365.

Freed resources for high-value projects by implementing a managed service provider.

AMERICAN DENTAL PARTNERS, Roseville, Minnesota 2019-2020

Senior System Administrator

Provided support to hybrid cloud infrastructure with 100+ cloud servers and 100+ physical servers at nationwide retail locations.

Improved business continuity posture by initiating and completing a project to implement a cloud-based backup solution for the IaaS environment.

CORELOGIC, Minnetonka, Minnesota 2018-2019

IT System Engineer

Provided Active Directory, Windows Server, and VMware expertise for a project to shut down a physical data center by moving it to the Google Cloud Platform (GCP).

Saved the cost of a new server by negotiating for an exception to corporate policy forbidding virtual VMware vCenter servers.

PEARSON VUE, Bloomington, Minnesota 2017-2018

System Analyst

Provided infrastructure and middleware support for a customer-facing SaaS application.

Initiated a project with potential to save hundreds of work hours per year by automating tracking of the organization’s thousands of SSL certificates.

James C. Bennett 310-***-**** Page Two

ALCOA, Torrance, California 2004-2017

Senior System Administrator and Compliance Analyst

Dual role as primary responsible party for Windows server infrastructure administration at the Alcoa Fastening Systems and Rings business unit data center and primary responsible party for Sarbanes-Oxley IT compliance at the twelve manufacturing facilities for which the data center provided services.

Reduced IT management headcount by building centralized business unit data center.

Earned Alcoa CIO Award for producing a quality-control application that realized $50,000 in savings in its first year of operation.

Increased Sarbanes-Oxley IT compliance audit score from marginal to maximum in one year.

Streamlined business unit change control procedure without sacrificing compliance by leading kaizen event.

Reduced corporate change control compliance burden by 25% by revising top-level policy.

APPLICABLE TRAINING

Lean Management

ITIL Service Management

Network Security

Cisco CCNA Boot Camp

Technical Writing

TECHNICAL PROFICIENCIES

Infrastructure: VMware ESXi, Windows Server, Active Directory, DNS, PowerShell Scripting, Azure, AWS, Google Cloud Platform

Networking: CCNA (expired), VLAN, Routing, Firewall Rules/Access Control Lists

Monitoring: Splunk, SolarWinds

Ticketing: Spiceworks, Remedy, Service Now

Communications: MS Office, Google Suite, Teams, Zoom, Slack

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