Manager Sales

Mathew Resor

*** * ******** *** * Anaheim, CA *2801 n 714-***-**** n ******.*.*****@*****.***

Results-Driven Manager

Accomplished leader with a successful track record in overseeing Operations, Sales, Account Management and exceptional Customer Service. Recognized for minimizing overhead costs, while expanding territory and developing new accounts. Proven ability to lead a successful team through continuous teaching, training and development.

EXPERTISE

P&L Management & Cost Controls

Logistics and Scheduling

Team Building

Strategic Planning

Customer Relationship Management

Persuasive Negotiation

PROFESSIONAL EXPERIENCE

QUEST EVENTS – PLACENTIA, CA

Operations Manager 11/2018 to 3/16/2020

Efficiently manages a team of 18 employees to exceed customer expectations and maximizing profits.

Responsible for scheduling, logistics and hiring of all employees.

Successfully maintaines budget and cost in all areas of P&L.

Oversees monthly invoicing and account receivables.

Landed largest client account increasing business by 20% month-over-month.

SECURITAS SECURITY SERVICES – ANAHEIM, CA

Operations Manager 4/2017 to 10/2018

Effectively directed day-to-day operations of 40+ accounts and managed 170 Security Officers.

Managed largest portfolio in Orange County and increased revenue by 15% YTD.

Conducted Safety, Compliance, Active Shooter and Avade training with Clients and Security Officers.

XTRA LEASE – COMMERCE, CA

Area Manager 8/2016 to 4/2017

Succeeded in managing a customer base of 300+ accounts while mentoring and supporting Operations and Outside Sales teams.

ULINE – ONTARIO, CA

Territory Manager 6/2015 to 7/2016

Actively oversaw a competitive sales territory consisting of more than 500 accounts. Understood each customer’s needs and provided real, effective solutions that benefited both the customer and the company.

ENTERPRISE RENT-A-CAR – ORANGE, CA

Area Manager 10/2011 to 6/2015 / Finance Manager 12/2009 to 10/2011 / Branch Manager 2/2004 to 12/2009

Demonstrated ability to increase profitability and growth within a competitive sales territory while successfully managing a 35-member sales team. Provided premium service levels to accounts and customers.

Increased profits from negative $20k in 2011 to $142k in 2014.

Set record with 100% satisfaction score in ESQI category and awarded three-time quarterly Area Manager from 2011-2015.

EDUCATION

VANGUARD UNIVERSITY – COSTA MESA, CA

Bachelor of Arts in Sociology, 5/2001

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