Evelyn Almonte
Miami, Florida 33138
Email: adg2t5@r.postjobfree.com
Cell: 786-***-****
SUMMARY
Over 20 years of experience in the luxury retail business where accomplishments, professional and interpersonal development skills have contributed to my successful career. I am a team player, customer service specialist, a community advocate and bilingual, speak Spanish fluently. Flexible to travel. WORK EXPERIENCE
Roberto Coin, Florida Region
2018 - Present
Vice President / Regional Stores Director
• Promoted in 9 months from being the Boutique Director of the Roberto Coin store in Charleston, South Carolina to Vice President / Regional Stores Director for 8 Saks stores in Florida
• Responsible for assisting each store to increase sales by obtaining merchandise, special orders, planning and executing successful Trunk Show events, having product knowledge trainings, motivating Sales Associates and assist with customers.
• Follow corporate directives to visual merchandise each store. Order display forms and pieces that they are lacking in or sold out of
• Exceptional in problem solving, customer service, networking, presentation, oral and written communication skills
Sergio Rossi, Bal Harbour Shops, Miami, Florida
2016 - 2018
Store Manager
• Responsible for managing and motivating Sales Associates and customer facing teams while successfully driving business plan execution
• High capacity to understand and adapt to multi-cultural clientele
• Passionate customer focus with demonstrated competencies producing and implementing solutions through differentiation strategies and influence; consistently adding value in complex sales, product positioning and growth opportunities
• Implement all aspects of in-store visual merchandising Chopard, Bal Harbour Shops, Miami, Florida
2015 - 2016
Sales Professional
• Responsible for selling $1 Million annually in high-end timepieces and jewelry
• Provide ultimate customer service and shopping experience
• Process repairs and follow up
• Clientele and build customer relationships
Jimmy Choo, Village of Merrick Park Mall, Coral Gables, Florida 2008 - 2015
Store Manager
• Responsible for all aspects pertaining in running a hi-end retail business
• Continually managed, encouraged and motivated my staff
• Built and developed a team of three into the top 12 sales associates in the company
• Obtained and grew men clientele by carrying the Men's Collection in July, 2014
• Specialize and execute successful events that generate six figures within three hours
• Successfully increased sales by 40 percent in 2 years
• Oversaw and executed a 3 month renovation process while maintaining Neiman Marcus, Village of Merrick Park Mall, Coral Gables, Florida 2002 - 2007
Department Manager
• Continued to improve department’s profitability by synergizing staff motivation, sales strategies ideas and customer’s loyalty.
• Promoted from Couture Assistant Manager to Department Manager of Intimate/ Hosiery/Fashion Accessories and Children's Departments Manager within a period of 10 months
• Promoted within one and a half years to Women's Designer Department Manager
• By the 5th year promoted as the Men's Contemporary Department Manager
• Supervised and motivated the staff
• Interacted with buyers at all levels
• Coordinated special promotions and events
• Directed sales floor activities
• Assisted in merchandising floor
• Reduced shortage and supervised inventory procedures Prada, Bal Harbour, Miami, Florida
1999 - 2002
Sales Associate
• Achieved and maintained relationships with clients becoming a $1 Million Book
• Achieved and exceeded weekly sale goals
• Handled merchandising and inventory control
Versace, Bal Harbour, Florida
1998 - 1999
Sales Associate
• Developed ongoing relationships enhancing future sales
• Visual merchandised
• Trained new employees
EDUCATION
Miami International University of Art and Design, Miami, Florida Associates of Arts Degree in Fashion Merchandising May 2000 New York Technical College, Brooklyn, New York, Computer Technology, January 1990