Manager Customer Service

RESUME OF NOSIPHO SIKHAKHANE

Email Address: ********.**********@*****.***

Contact Numbers: 081-***-****/ 081-***-****/ 082-***-****

Age: 27 years

Licence: C1

Address : *** ********** **-*******ra Magalieskruin

Pretoria: 0182

PROFESSIONAL EXPERIENCE

Receptionist at Goldrush Viva Bingo Casino

Meeting and greeting customers.

Keeping the reception area tidy.

Answering and forwarding phone calls.

Communicate with customers request to management.

Selling the company’s promotions.

Cashier at ENGEN GARAGE

Greet customers with a smile, having a friendly attitude offering prompt service.

Communicate customers request to management.

Operate POS cash register to manage cash, credit, and debit card transactions for sold hfitems.

Count money in drawer at the beginning of shift to ensure that amounts were correct and jjjthere was adequate change.

Executed inventory and stocking of goods and merchandise inside the store.

Perform record booking at the end of the day.

Sweep, mop, dust, remove trash inside and outside, cleaned and disinfect restroom.

Interpreter at SEESA (Pty) Ltd

Assimilate speaker`s words quickly, including jargon and acronyms.

Build up specialist vocabulary banks.

Write notes to aid memory.

Work to a professional code of ethics covering confidentiality and impartiality.

Attending clients meetings or conferences

Listening carefully

Accurate and succinct reproduction in the specified language

SECONDARY DETAILS

Last school attended: Pretoria Institute of Learning

Grade Passed: Grade 12

SKILLS ATTAINED

MS Office computer course inclusive of:

MS Word, MS Excel, MS PowerPoint, MS Outlook

Sales skill

Book-keeping practice

Organizational skills

Interpersonal skill

Team work

Customer service

Customer centricity

Business law

Listening skill

Comprehending languages

REFERENCES

Company : Goldrush (Pty) Ltd

Name : Chuma Luke

Position : Manager

Telephone : 012-***-**** / 083-***-****

Name : Annastacia Mametja

Position : Manager

Telephone : 012-***-**** / 082-***-****

Name : Clifford Shilton

Position : General Manager

Telephone : 012-***-**** / 066-***-****

Company : ENGEN GARAGE

Name : Mr Steve Baloi

Position : Manager

Telephone : 012-***-**** / 078-***-****

Company : SEESA (Pty) Ltd

Name : MS Judy Von Der Ohe

Position : Head administrator

Telephone : 012-***-****

Contact this candidate