Sales Customer Service

Ranalda Ward

*** ******** ****

Hyannis, MA *****

774-***-****

***********@*****.**

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EXPERIENCE

Olive Garden

Hostess, 2017

Responsible for catering guests to their seats

Kentucky Fried Chicken and Taco Bell

Cashier, 2017-2018

In charge for taking customers orders

Holiday Inn

Guest services and night audit

Worked every shift at the front desk.I am proficient in the hotel's daily operations - Check-in, check-out, problem solving, making reservations, answer phone calls and night audit.

AAA Northeast

Branch Operations, 2019- present

Customer services is responsible for developing repeatable and scalable business development strategies to meet AAA Northeast’s performance goals.Ensuring all aspects of the sales process are followed and sales goals are met. Making hotels reservation, cars rentals, and answering phone calls.

EDUCATION

Barnstable High School: 744 West Main St, Hyannis, MA 02601- High School Diploma September 2014 - June 2017

Cape Cod Community College: 2017 - present

2240 Iyannough Rd, West Barnstable, MA 02668

SKILLS

● Critical Thinking

● Communication

● Copywriting

● Sales

● Customer and

Personal service

AWARDS

Highest grade in

Communication and

Writing

LANGUAGES

English Language

Professional Summary

Experienced retail team player at a high-end restaurants, including helping customers and also training other team members. Proven to work well with others, with little or no supervision. Customer service professional with a desire to help others. Persuasive communicator with listening, writing, and verbal skills. Outstanding customer service skills.

Reference available upon request

Amy Winters -email - ********@*****.***

Ronice Wallace- Phone- 929-***-****

Susan Sullivan- email- ********@********.***

Phone- 774-***-****

Anne Whipple- ********@*****************.***

774-***-****

Kim Scissons - Phone- 508-***-****

Danielle Blake- Phone - 508-***-****

Davia Bignall- Phone- 774-***-****

Contact this candidate