Special Education Assistant

Iris Villanueva

Brooklyn, NY ***** 347-***-**** ********@*****.***

Professional Summary

Energetic university student with upcoming Bachelor in Science in Public. Detail-oriented and motivated to stay on task, meet aggressive timelines and accomplish goals. Strong analytical and organizational skills within the customer service industry.

Skills

Records Administration

Scheduling

Teaching

Filing

Spreadsheets

Appointment Setting

Work History

Intern, 06/2020 to 08/2020

Black Veterans For Social Justice – New York, NY

Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Delivered expert clerical support by efficiently handling wide range of routine and special requirements.

Completed clerical tasks such as filing, copying and distributing mail.

Assisted in development of various print marketing materials.

Nanny, 03/2016 to 03/2020

Sittercity – New York, NY

Monitored children's play activities to verify safety.

Assisted children with homework assignments and special projects across different subjects to promote academic success.

Identified warning signs of emotional and developmental problems in children.

Safely transported children to and from school, medical appointments and extra-curricular activities.

Receptionist, 05/2018 to 12/2018

LIV UNLTD – New York, NY

Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Supported various administrative duties by proofreading, transcribing and invoicing.

Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.

After-School Leader, 09/2015 to 03/2016

Grand Street Settlement – New York, NY

Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.

Led activities that developed students' physical, emotional and social growth.

Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.

Coordinated special education students and teacher assistant schedules with master schedule.

Education

High School Diploma: 06/2014

Essex Street Academy - New York, NY

Dean's List 2011-2014

Member of community service club

Associate of Arts: Liberal Arts And General Studies, 08/2018

Hostos Community College of The City University of New York - The Bronx, NY

Bachelor of Science: Public Health, Expected in 05/2021

Hunter College of The City University of New York - New York, NY

Bilingual

I am able to fluently write, read, and speak in spanish.

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