Mason J. Henderson

240-***-**** adg27q@r.postjobfree.com

Profile

Passionate, dependable, and self-motivated customer focused professional with years of military, sales, and transportation experience. Expertise in working with diverse individuals in a fast-paced environment. Excels in providing innovative solutions, meeting deadlines, and over exceeding companies goals and expectations.

Core Competencies

·Customer Service

·Product Specialist

·Interpersonal communication

·Risk Management

·Cultural competence and adaptation

·Collaboration and teamwork

professional experience

tischer Acura

Sales Consultant 2018-Present

Tischer Acura is a car dealership that sells premium new, and certified pre-owned vehicles. Tischer Acura is more than a car dealership as they are extremely involved in the community.

·Builds strong customer rapport and over exceeds customer satisfaction.

·Educates customers on product performance, application, benefits and optional equipment for purchase.

·Completes needs assessment with customer to determine needs and wants in a vehicle. -Conducts professional, knowledgeable presentation of new/used vehicles.

Academy Ford

Sales Consultant 2016-2018

Academy Ford is a family owned car dealership that has been established for 55 years in Prince Georges County. Academy ford sells new, commercial, and pre-owned vehicles.

·Engaged with diverse customer population in person and on the phone to discuss car needs.

·Product Specialist: Educated customer on vehicle and features and accompany customer on test drive to show the benefits of the vehicle.

·Assisted customers with pre-approval process for new or pre-owned vehicles.

Yogibo

Delivery Driver 2015-2016

Yogibo is a company who provides modern aged family furniture. Yogibo originated in 2009 and has grown to over 80 retail showrooms across the world.

·Drove a 26' box truck to deliver furniture to multiple stores in various states daily in proficient time.

·Appropriately operated company vehicles and obeyed traffic laws.

·Handled all company products in a safe, and efficient manner.

Bob bell Chevrolet of bel air

Sales Consultant 2014-2015

Bob Bell Automotive has been providing excellent customer service since 1990. Bob bell automotive operates 6 different brands of vehicles throughout the Maryland region.

·Greets and offers assistance to all customers 100% of the time.

·Assist customers with making a vehicle selection based on needs.

·Completes all steps to sales process according to company standards and overcomes objections.

military experience

united states army National guard

Rank: E4 4/2011-Present

·Expert at repairing, replacing, and troubleshooting military vehicles.

·Proficient at providing check point security, crowd control, and domestic operations training.

Commendations: Received Army Achievement Medal duing Annual Training for performing outstanding mechanical work.

education

arthur hill high school

High School Diploma 2009

Proficiencies

Expert proficiency with Microsoft Office Suite (word, excel, PowerPoint, communicator).

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