Operator Employee

Brian York

**** ******** ***** • Clover, South Carolina 29710

360-***-**** • *********@***.***

Summary of Qualifications

Driven and intuitive professional with over ten years of supervisory experience in customer service and technology manufacturing environments, strong mechanical aptitude, excellent customer service skills and ability to analyze and improve processes utilizing 5S and Lean / principles.

Collaborates with multiple departments to ensure on-time delivery of product that meets client specifications; supports quality control initiatives and serves as go-to source for colleagues and vendors.

Communicates positively with clients, vendors, and fellow team members, instilling sense of accomplishment.

Takes initiative to learn new and challenging tasks, embracing educational opportunities and accepting additional responsibilities to enhance skill set.

Over 10 years of supervisory experience making solid decisions in fast-paced environments and interfacing with management to address and solve complex production related issues.

Experience

Mygrant Glass. Charlotte, North Carolina Dec, 2019 to Present

Warehouse Manager

Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.

Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.

Controls inventory levels by conducting physical counts; reconciling with data storage system.

Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.

Achieves financial objectives by preparing budgets; scheduling expenditures; analyzing variances; initiating corrective actions.

Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.

Maintains warehouse staff by recruiting, selecting, orienting, and training employees.

Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

Filtration Group, Inc. York, South Carolina Feb, 2012 – Dec, 2019

Production Supervisor

Supervised 20 hourly employees over multiple processes.

Trained in each process to backfill as needed for employee absences.

Communicated with all departments and levels of management to ensure process issues were addressed.

Performed annual employee performance reviews, created and monitored performance improvement plans.

Utilized Outlook email for communication with other shifts/departments.

Tracked progress of process improvements to measure impact of improvement over time.

Tracked employee attendance.

Maintained employee training matrix.

Implemented and standardized 5S housekeeping for multiple production areas.

Utilized Lean / Six Sigma principles for process improvements.

Presented at daily shift startup meetings to clearly define goals to all production groups.

Ensured production groups meet schedule compliance.

Interviewed prospective employees.

Created/implemented training plan to allow employee job rotation.

Participated and helped drive 5S, Kaizen, Lean initiatives.

Participated in problem solving / Root Cause analysis.

Participated in and supported the “DuPont Stop” safety program.

MacLean Power Systems. York, South Carolina 2010-2012

Production Supervisor

Supervised 35 hourly employees over several different processes.

Trained in each process to backfill as needed for employee absences.

Communicated with all departments and levels of management to ensure process issues were addressed.

Performed annual employee performance reviews, created and monitored performance improvement plans.

Utilized Outlook email for communication with other shifts/departments.

Implemented process improvements using 5S, Lean / Six Sigma principles.

Tracked progress of process improvements to measure impact of improvement over time.

Tracked employee attendance using Kronos timekeeping.

Created/maintained employee cross-training matrix.

Implemented and standardized 5S housekeeping for multiple production areas.

Presented at daily shift startup meetings to clearly define goals to all production groups.

Ensured production group met schedule compliance.

Interviewed prospective employees.

Trained employees on processes, and process improvements resulting from 5S and Lean MFG.

Precise Power Service Corporation. Belmont, North Carolina 2008-2010

Scheduler/Planner

Used ACT scheduling software to schedule nationwide UPS preventive maintenance work for 13 staffed technicians and third-party groups per customer requests.

Used Microsoft Outlook and phone skills to coordinate events, used ACT scheduling software to track event status.

Direct customer service utilizing email and phone skills.

Utilized Excel to create and modify spreadsheets.

First point of contact for customer issues.

Dispatched field service engineers to perform preventive maintenance and emergency maintenance activities.

Received quotes and ordered replacement parts from vendors, insuring on time part delivery.

Used Quick books to create quotes and purchase orders for contracted and non-contracted customers and third-party groups.

Excellent time and project management skills and good ability to delegate tasks.

Worked closely with sales department to insure customer contracts remain current.

Recommend and implemented improvements to procedures and field service reports.

Microchip Technologies Inc., Portland, Oregon 2004-2008

Manufacturing Lead/Etch

Supervised 15 manufacturing team members, worked with technicians to resolve downtime and process issues, and trained replacement in job functions.

Created topics for area conferences and presented information to industry professionals at meetings.

Educated staff in quality control guidelines, product specifications, manufacturing principles and trained operators in running of toolsets.

Developed testing process that tracked damaged or excess inventory, which decreased department overhead costs.

Served as first-level point of contact between technicians and upper management, providing feedback regarding performance and concerns and assisting with conflict resolution.

Implemented daily goals to ensure production was completed on time or ahead of schedule.

Handled daily and monthly tool coverage, managed staff schedule, and served as backup to process specialist to provide adequate coverage.

Attended classes on lean manufacturing principles to gain knowledge of cost saving techniques and strategies.

Conducted weekly and monthly meetings for production specialists, supervisors, and management to discuss division’s accomplishments and future objectives.

Maintained database, simplifying processes, recording supplier information, and tracking inventory.

Applied Materials (Contracted Through NSTAR Global Services), Mason, Ohio 2004

Wet Clean Technician

Built subassemblies, ordered parts, and performed processes to enhance product yield and reduce cycle time.

Recorded step-by-step instructions in database to trace product’s development from inception to completion.

Communicated with team members, working together to maintain accuracy and safety expectations; collaborated with contractor representatives, providing documentation for and status of projects. Participated in emergency response and hazardous chemical training, including mock drills and first aid classes.

Wafer Tech LLC. Camas, Washington 2002-2004

Parts Clean Technician

Coordinated workload, equipment personnel, and shipping and receiving duties for entire department.

Assisted with wet cleans on etch tools to gain understanding of process.

Performed preventive maintenance and general repairs and established criteria to determine part lifetimes.

Utilized multiple measurement tools, counted daily cycle, and tracked components through automated system.

Agilent Technologies/Hewlett Packard, Colorado Springs, Colorado 1997-2001

Process Coordinator / Lead 1998-2001

Material Handler 1998

Production Line Operator / Lead 1997-1998

Collaborated with engineers on numerous projects; invented device that resulted in more effective product, receiving recognition from engineering team.

Designed tool that was adopted by production specialists and wrote specifications according to International Organization for Standardization (ISO).

Acted as in-house contact person for Volt Services Group, assigning responsibilities and resolving issues.

Coordinated equipment and computer training and arranged staff rotation schedule; prepared production meeting minutes and distributed to management.

Ordered and received materials, verifying and categorizing items to customer requests, and delivered parts to production areas.

Functioned as unit leader for production line, completing visual inspections and audits to ensure quality standards were met.

Volt Services Group, Vancouver, Washington 1995-1997

Material Handler/Shipping and Receiving, Hewlett Packard

Production Line Operator, Sharp Microelectronics

Technical Skills

Microsoft Word, Excel, PowerPoint, Outlook • SharePoint • Lotus Notes • ACT • PM3000 • PDM • QUIZ

Web Navigation • MRT • Operator Database

Education

BS in Business Management University of Phoenix

AS Degree in Business Management, University of Phoenix

Coursework, Electronics Technology, Colorado Technical University, Colorado Springs, Colorado

High School diploma, LaCenter High School

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