Operation Engineer

Adnan Kamal (BS Telecommunications) Email: adg26h@r.postjobfree.com

Address:

** * ***** **.

Cell & Watsaap contact: 201-***-**** Skype ID: adnan.kamal2 NJ Bergenfield, 07621 Core VoIP Experience

A senior voice NOC engineer for more than 7 years with the experience over VoIP and local loop networks. I have been part of the team that successfully and smoothly migrated from a switch based network to cloud based network. Tons of experience of dealing with local and international clients through different mediums and platforms while performing complex routings, trouble shooting for VoIP networks. Also one of the key responsibilities is to maintain backups and logs of core network devices Data Networks

Worked on Huawei devices over layer 2 and layer 3 networks while performing configurations and installations. Have experience of different Huawei switches, routers, firewalls and tools. Also possess experience and knowledge of Wi- MAX technology. I have also worked on Cisco and Maipu devices. Certification

Asterisk Certified Essentials

FreePBX Certified Essentials

Education & Training

B.S. Telecommunication from Iqra University

CCNA

Knowledge

TCP/IP

LAN/WAN

SBC

UDP

OSI Model

TDM/ISDN

T1/E1

LDI/LL

Data/VoIP protocols

SIP trunks

TDM trunks

SIP/SS7/SCCP/MGCP/RTP

Work History

UCS IBEX (Square Trade) Apr 2020-Aug 2020

Senior Engineer, Voice NOC REDTone LTD Apr 2014-Mar 2020 Operation Engineer Qubee Wireless Broadband Mar 2013-Apr 2014 NOC Engineer Cloud BPO Sep 2011-Jan 2013

NOC Engineer Huawei Jul 2009-Sep 2010

Experience

Area Experience Skill Set

VoIP Networks 7+

VoIP Platforms: Nextone, Odine (Cloud), VPS, Sippy Soft Switch TDM: Cisco PGW, MGC (Squire), Telco Bridges SBC

Switches: Cisco (3750,3850)

Applications: Wireshark, MS Suite

Billing Platforms: Jera Soft

Data Networks 2+

Monitoring Tool: Cacti, Solaris NMS, Huawei (M2000, N2000, T2000) Switches: Huawei (NE40E-8, S-7802, S-3900, S-6502, NE40-X8, NE20 and Eudemon) CPEs: Siemens (SX681, SX682 SX686), Green Packet (DX-350) and Zyxel (MAX-215 M1W) IBEX (Square Trade)

Worked in IBEX as a UCS (Universal Claim Specialist). Key role is to entertain U.S. based domestic customers for filling their claim while using Sales Force.

REDTone & Cloud BPO

Key task is to play vital role by bridging technical gaps between local/international clients and sales team through troubleshooting and providing solutions. Time management, multi-tasking and good foresight is also must to predict the traffic pattern. Designing and planning of changes in the network ahead of any event and also to make the net as robust as possible. Another important aspect is to strictly monitor the network, routes and devices in order to maintain KPIs. Timely communication with the clients and providers is also required to ensure the flow of smooth voice traffic. Configuring and routing for new clients and coordination with them to ensure successful testing. Documentation and taking backups/logs for the worst case scenarios are must. Qubee Wireless Broadband & Huawei

Main role was to plan and design and customized data solutions for small and big enterprise business clients over layer 2 and layer 3 networks and also to ensure their KPIs. Installation, configuration, troubleshooting and maintenance of core devices were other important parts of job. Monitoring of network and core devices was mandatory.

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